Title: Settings Screen Not Loading Last modified: November 15, 2022 --- # Settings Screen Not Loading * Resolved [vontweb](https://wordpress.org/support/users/vontweb/) * (@vontweb) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/) * I am getting the “Something went wrong when trying to load the Block Visibility settings. Try refreshing the page. If the error persists, please contact support.” error. * Wordpress is updated to 6.1. I switched themes to Twenty Twenty Two and disabled all plugins except Block Visibility but the problem persists. * Note: the site is PW protected because it isn’t live. It is hosted at Flywheel, but this is the only site having issues with the Settings screen. * There is a 404 error in the console: [https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/variables?type=simplified](https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/variables?type=simplified)`{ code: “rest_no_route”, message: “No route was found matching the URL and request method.”,…} Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Nick Diego](https://wordpress.org/support/users/ndiego/) * (@ndiego) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201076) * Hi [@vontweb](https://wordpress.org/support/users/vontweb/), * I am wondering if the PW protection is blocking access to the REST API, which in turn is causing the failure. What are you using to enable PW protection? I can try replicating on my end. * Thanks! * Nick * Thread Starter [vontweb](https://wordpress.org/support/users/vontweb/) * (@vontweb) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201125) * I had tried that but it didn’t help (and I just tried again to make sure). The PW protection is provided by Flywheel via their dashboard and acts like an old htaccess popup login. I have other sites in development that use your plugin and have password protection enabled but this is the only one having issues. I submitted a ticket to Flywheel to see if they can see anything on their end because this could very well be a hosting issue. I’m going at it from both sides… * Thread Starter [vontweb](https://wordpress.org/support/users/vontweb/) * (@vontweb) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201694) * Flywheel reported no issues. I checked the logs and see that the rest of the plugin REST routes work, but this one doesn’t. * Works: [https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/settings](https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/settings) * 404: [https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/variables?type=simplified](https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/variables?type=simplified) * results in No route was found matching the URL and request method * but removing the type=simplified works parameter [https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/variables](https://www.growingwildfilm.com/index.php?rest_route=/block-visibility/v1/variables) * Plugin Author [Nick Diego](https://wordpress.org/support/users/ndiego/) * (@ndiego) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201936) * Thank you for this additional information. I believe I can see the issue now. The URL contains two `?` due to the way the routes are setup. * Typically REST API endpoints are located at [https://www.examplesite.com/](https://www.examplesite.com/)** wp-json**/block-visibility/v1/variables?type=simplified, not [https://www.examplesite.com/](https://www.examplesite.com/)** index.php?rest_route=**/block-visibility/v1/variables?type=simplified. * Are you able to share a bit more about the site setup? This will likely require a quick fix in the plugin itself to account for such a REST route configuration but is definitely feasible. * Thanks! * Nick * Thread Starter [vontweb](https://wordpress.org/support/users/vontweb/) * (@vontweb) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201974) * All set! Nick, your post made me check permalink settings and they were set to“ simple.” This is a one page site and I hadn’t set permalinks to “post name.” So now I know that front-end site permalink settings can affect back-end processing. Thanks for the quick help! * Plugin Author [Nick Diego](https://wordpress.org/support/users/ndiego/) * (@ndiego) * [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201978) * Oh wow, fascinating. I’m sorry you had to go through that, but I learned something as well! * Please don’t hesitate to reach out if I can be of further assistance. * Best, Nick Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Settings Screen Not Loading’ is closed to new replies. * ![](https://ps.w.org/block-visibility/assets/icon-256x256.png?rev=3122657) * [Block Visibility — Conditional Visibility Control for the Block Editor](https://wordpress.org/plugins/block-visibility/) * [Frequently Asked Questions](https://wordpress.org/plugins/block-visibility/#faq) * [Support Threads](https://wordpress.org/support/plugin/block-visibility/) * [Active Topics](https://wordpress.org/support/plugin/block-visibility/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/block-visibility/unresolved/) * [Reviews](https://wordpress.org/support/plugin/block-visibility/reviews/) ## Tags * [settings](https://wordpress.org/support/topic-tag/settings/) * 6 replies * 2 participants * Last reply from: [Nick Diego](https://wordpress.org/support/users/ndiego/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/settings-screen-not-loading-2/#post-16201978) * Status: resolved