Support » Plugin: Store Locator PlusĀ® for WordPress » Settings reset after update to 4.9.11

  • Resolved Gal Baras

    (@galbaras)


    I’ve already reconfigured everything (fortunately, I update on a test site first), but after applying the 4.9.11 update (from 4.9.10), all the plugin settings were reset to default.

    For me, locations are still there, so this is only about settings, including the API key.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • cicistorelocatorplus

    (@cicistorelocatorpluscom)

    That is strange. I updated on my site and did not have any issues. I do know that there has been some vigorous WP cacheing lately and I did need to refresh

    Would you mind posting in the SLP forum with your Plugin Environment so we can take a closer look for you and see if the developer needs to get involved.

    Do you have any add-ons etc?

    Done.

    cicistorelocatorplus

    (@cicistorelocatorpluscom)

    Gal,

    Thank you for reporting this bug and also for the details you provided in the forums. We value customers like you who follow the WP and website developers best practices. We always suggest updating any plugins , and even WP, on a dev or staging site first. Thank you for reporting this bug in a timely fashion and allowing us to expeditiously fix it. The developer has answered you in the SLP forum and written an article about steps to take for others who may have had similar experience.

    https://www.storelocatorplus.com/store-locator-plus-4-9-11-lost-settings-bug-patches-in-4-9-12/

    Cici,

    Thank you for being responsive and handling this so swiftly.

    Regards,
    Gal

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Settings reset after update to 4.9.11’ is closed to new replies.