Title: Settings Page Returning 500 Error
Last modified: June 5, 2018

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# Settings Page Returning 500 Error

 *  [raunekk](https://wordpress.org/support/users/raunekk/)
 * (@raunekk)
 * [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/)
 * Hi
 * We want to use the premium beaver version so we planned to test the lite version
   first.
 * However, when we installed it, we are not able to access the settings page as
   it is returning 500 error:
 * [http://www.marineinsight.com](http://www.marineinsight.com) is currently unable
   to handle this request.
    HTTP ERROR 500
 * —
 * Can you help is resolve this issue?
 * Thanks in advance.
 * Regards
 * – R
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsettings-page-returning-500-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Ben Carlo](https://wordpress.org/support/users/hinampaksh/)
 * (@hinampaksh)
 * [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/#post-10370060)
 * Hey [@raunekk](https://wordpress.org/support/users/raunekk/),
 * Thanks for posting!
 * A 500 error is actually an error coming from the server side. Can you try getting
   in touch with your hosting and see if they can pull up the error logs from their
   end? It should help us identify what’s causing the 500 error. 🙂
 * Ben
 *  Thread Starter [raunekk](https://wordpress.org/support/users/raunekk/)
 * (@raunekk)
 * [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/#post-10370551)
 * Hi Ben
 * Thanks for the reply.
 * Below is what they replied:
 * _It seems the process needs a lot of memory to work so we increased the PHP memory
   limit to 2014MB and now the settings are loading._
 * Surprisingly, beaver is one of the recommended tools by our hosts.
 * The settings are now loading, but it still takes a lot of time.
 * Any idea?
 * Thanks
 * Raunek
    -  This reply was modified 8 years ago by [raunekk](https://wordpress.org/support/users/raunekk/).
 *  Plugin Contributor [Ben Carlo](https://wordpress.org/support/users/hinampaksh/)
 * (@hinampaksh)
 * [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/#post-10370959)
 * Hey [@raunekk](https://wordpress.org/support/users/raunekk/),
 * That amount of memory is a bit much. I’ve seen quite a few sites run flawlessly
   with just about 100MB of memory, and it’s running along with other plugins. Something
   else must be causing the issue.
 * Can you try doing the plugin deactivation route to isolate the issue, i.e., disable
   all plugins and test the Beaver Builder while reactivating each to determine 
   if the issue is related to a 3rd party plugin.
 * Ben
 *  Thread Starter [raunekk](https://wordpress.org/support/users/raunekk/)
 * (@raunekk)
 * [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/#post-10371090)
 * Hi Ben
 * Thanks for the quick reply
 * We already tried that but the problem wasn’t solved even when all other plugins
   were disabled.
 * Is there any other way to find out the problem?
 * Thanks in advance.
 * Raunek
 *  Plugin Contributor [Ben Carlo](https://wordpress.org/support/users/hinampaksh/)
 * (@hinampaksh)
 * [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/#post-10371377)
 * Hey [@raunekk](https://wordpress.org/support/users/raunekk/),
 * Can you fill up the form below(**General Inquiry**) and we’ll take it from there?
   please include a link to this thread so we can keep it updated. 🙂
    [https://www.wpbeaverbuilder.com/contact/](https://www.wpbeaverbuilder.com/contact/)
 * Ben

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Settings Page Returning 500 Error’ is closed to new replies.

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## Tags

 * [http error](https://wordpress.org/support/topic-tag/http-error/)

 * 5 replies
 * 2 participants
 * Last reply from: [Ben Carlo](https://wordpress.org/support/users/hinampaksh/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/settings-page-returning-500-error/#post-10371377)
 * Status: not resolved