Title: Settings page – Azure – server error
Last modified: August 31, 2016

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# Settings page – Azure – server error

 *  [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/)
 * Fresh install of Autoptimize on an Azure Web App (which runs fine besides this).
   
   When going to the settings page, I get:
 * The page cannot be displayed because an internal server error has occurred.
 * In the server logs I see:
 * HTTP Error 500.0 – Internal Server Error
    D:\Program Files (x86)\PHP\v5.6\php-
   cgi.exe – The FastCGI process exited unexpectedly
 * Any idea?
 * [https://wordpress.org/plugins/autoptimize/](https://wordpress.org/plugins/autoptimize/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100251)
 * Additional, the error code “3221225477” / 0xc0000005 is logged. Can’t find anything
   useful on Google yet…
    Help is appreciated.
 *  Plugin Author [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * (@futtta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100297)
 * could you check the php errorlog?
 * frank
 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100310)
 * Hi Frank, there are no errors in the PHP log at all at that time, that’s the 
   weird thing.
    There are other logs from a time ago, so the PHP logging seems 
   to be working.
 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100318)
 * It is a bit random, it happens ~80% of the time.
 *  Plugin Author [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * (@futtta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100319)
 * I see … some more questions:
    * do you get the error immediately, or only after
   some time (10s or more)? * and when you get through (20% of times), do you see
   a list of titles of autoptimize-related blogposts under “futtta about autoptimize”?
 * frank
 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100321)
 * – The error appears after ~5 seconds.
    – Sorry, did not notice. And it’s not 
   working now. As your plugin was not working for me I’ve installed W3 Total Cache
   which does the job for me as well.
 *  Plugin Author [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * (@futtta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100322)
 * ok, bit of a gamble, but the problem might be with the code fetching those blogposts(
   although they’re stock wordpress [fetch_feed](https://codex.wordpress.org/Function_Reference/fetch_feed)
   calls).
 * so [download the latest AO version from GitHub (soon to be 2.0.1) here](https://github.com/futtta/autoptimize/archive/master.zip)
   and then use this code (which hooks into AO’s API) to disable the HTTP-calls;
 *     ```
       add_filter('autoptimize_settingsscreen_remotehttp',__return_false);
       ```
   
 * frank
 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100325)
 * Where should I put that “add_filter”?
 *  Plugin Author [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * (@futtta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100326)
 * you could use the [code snippets plugin](https://wordpress.org/plugins/code-snippets/)
   for that (your -child- theme’s functions.php would be an alternative, but upon
   theme-updates the code would get overwritten).
 * but do update to the GitHub version, as the filter is not in 2.0.0.
 * frank
 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100328)
 * When activating 2.0.0:
    Plugin could not be activated because it triggered a 
   fatal error.
 * Sorry, I already switched to another plugin, may be you want to keep this issue
   in mind if it occurs again with somebody else.
 *  Plugin Author [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * (@futtta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100329)
 * >  Sorry, I already switched to another plugin, may be you want to keep this 
   > issue in mind if it occurs again with somebody else.
 * no problem, except for the frustration of not being able to pinpoint & fix this
   🙂
 * > When activating 2.0.0:
   >  Plugin could not be activated because it triggered 
   > a fatal error.
 * that was the github-version indeed? anything about that fatal error on the screen
   or in the php error-log?
 * frank
 *  Thread Starter [roldengarm](https://wordpress.org/support/users/roldengarm/)
 * (@roldengarm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100330)
 * Yes I understand your frustration, sorry, but I’m super busy atm.
 * There is nothing in the PHP error log. Last error log is from 16 December.
    May
   be it’s because of some other plugin I’ve installed.
 *  Plugin Author [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * (@futtta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100332)
 * >  sorry, but I’m super busy atm.
 * no problem. if you ever do have some time to help me hunt this down, let me know!
   🙂
 * frank

Viewing 13 replies - 1 through 13 (of 13 total)

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 * 13 replies
 * 2 participants
 * Last reply from: [Frank Goossens](https://wordpress.org/support/users/futtta/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/settings-page-azure-server-error/#post-7100332)
 * Status: not resolved