settings not working/existing

  • oga23

    (@oga23)


    7 years, 5 months ago

    Hi!
    I would like to thank you for this great plugin to.
    But the problem i have is suddenly a can’t change anything in the settings because nothing is there. all i get are 3 buttons on for save changes, reset section or reset all…
    I am on sydney theme.
    since this plugin is essential for my website i really need a solution.
    thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    7 years, 5 months ago

    Hi @oga23,

    Can you please do a conflict test on the theme first and then plugins and see if it is caused by a conflict. You can click the link for directions on the plugin/theme conflict test:

    http://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

    Thanks.

    Thread Starter oga23

    (@oga23)

    7 years, 5 months ago

    i have found the problem – it was some code in the functions.php of my child theme.
    now i have another problem – after update there is something wrong with my custom tabs. i added 5 of them and number 3 just wont show up on my profile…?? it is driving my crazy.
    i also can’t turn on and off those custom tabs. that was possible before. the optiopn to do that just isn’t there anymore. i just can turn on/off about and notification tab…
    any ideas? and don’t tell me to do a conflict test – everything was fine, but after changing the name of the tab it has gone missing in action 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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