Support » Plugin: WP Mail SMTP by WPForms » Settings not working

  • Resolved peacockcreativedesign

    (@peacockcreativedesign)


    I am having trouble with the content form on my website. I am using Caldera Forms, and have also installed WP Mail SMPT plugin. Can you please clarify the settings that I should be using on it, I have read some conflicting advice from your online support docs.

    Here is my error message:

    Versions:
    WordPress: 4.9.1
    WordPress MS: No
    PHP: 5.6.32
    WP Mail SMTP: 1.2.2

    Params:
    Mailer: smtp
    Constants: Yes
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp.livemail.co.uk
    Port: 587
    SMTPSecure: ssl
    SMTPAutoTLS: bool(false)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-01-12 22:13:26 Connection: opening to ssl://smtp.livemail.co.uk:587, timeout=300, options=array (
    )
    2018-01-12 22:13:26 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages:
    error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
    2018-01-12 22:13:26 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): Failed to enable crypto
    2018-01-12 22:13:26 Connection: Failed to connect to server. Error number 2. “Error notice: stream_socket_client(): unable to connect to ssl://smtp.livemail.co.uk:587 (Unknown error)
    2018-01-12 22:13:26 SMTP ERROR: Failed to connect to server: (0)
    2018-01-12 22:13:26 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thanks for using Caldera Forms. We don’t recommend using an SMTP plugin in 2018. They can be a pain to setup and don’t always provide verified sending, which you need to ensure 100% delivery. Nor will a SMTP plugin block spam emails.

    Have you taken a look at Caldera Forms Pro? It makes ensuring email delivery simple, blocks spam and comes with priority support and other perks including add-ons and entries to PDF.

    https://CalderaForms.com/pro

    Take care,
    Josh

    peacockcreativedesign

    (@peacockcreativedesign)

    I am trying to find a free solution before I tell my client that she is going to have to fork out $164.89. It seems quite a lot, but maybe that’s just because it’s for a small business.

    Do you have any other suggestions aside from that?

    Plugin Author Slava Abakumov

    (@slaffik)

    @peacockcreativedesign

    The first paragraph of Josh response is not actually correct (except for the first sentence 🙂 ).

    It’s easy to setup if a server is configured properly and the plugin too.
    You should use SSL with port 465, or TLS with port 587. And you have misconfigured the plugin by using SSL and port 587.

    Please try that and come back.

    The problem might be (or not) in server misconfiguration (incorrectly generated server certificate or the incorrectly loaded one) – in this case, you need to contact your hosting support.

Viewing 3 replies - 1 through 3 (of 3 total)
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