Title: Settings not saving Last modified: September 9, 2020 --- # Settings not saving * Resolved [Valen Correa](https://wordpress.org/support/users/quitoxic/) * (@quitoxic) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/) * Hi there, Is my first time using this plugin and looks great but so far I haven’t managed to save the settings. Anything I change on the settings just go back to what it was. I have disabled my WP Rocket just in case could be an issue but stays the same. any ideas? Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [WP User Manager](https://wordpress.org/support/users/wpusermanager/) * (@wpusermanager) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13401518) * I’ve seen this a couple of times where the site (usually htaccess) file is forcing a trailing slash to the site URL breaking REST API endpoints (which the plugin uses to save settings). * I’m investigating a long term fix, but the short term hack is to temporarily remove that setting (maybe in WP Rocket), save WP User Manager settings and turn back on. * [boozedog](https://wordpress.org/support/users/boozedog/) * (@boozedog) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425670) * I’m seeing a similar problem. * From what I can tell, no slash is being appended to the request. When I watch the network events I can see e.g., a call to /wp-admin/admin-ajax.php?action= wpum_update_fields_order and that call comes back with a 200 status. On the screen I can see that the field I dragged is in the correct order. But when I refresh the page, the field jumps back up to the top of the form. Like the re-sequencing didn’t actually save to the API. * Any ideas? * [boozedog](https://wordpress.org/support/users/boozedog/) * (@boozedog) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425681) * Note that some settings are indeed saving. Like I can make fields required and stuff like that. But other settings like dragging and dropping sequence of fields in the form are not saving. * Plugin Author [WP User Manager](https://wordpress.org/support/users/wpusermanager/) * (@wpusermanager) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425716) * Can you edit your wp-config.php file to replace this line – * define( ‘WP_DEBUG’, false ); * With these lines – * define(‘WP_DEBUG’, true); define(‘WP_DEBUG_LOG’, true); define(‘WP_DEBUG_DISPLAY’, false); * This means that any errors are logged to `/wp-content/debug.log’, because some errors are not visible on screen. * More details about that at [http://codex.wordpress.org/Editing_wp-config.php#Debug](http://codex.wordpress.org/Editing_wp-config.php#Debug) * Can you then retry the process and send me the debug.log file that should be created. * [boozedog](https://wordpress.org/support/users/boozedog/) * (@boozedog) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425723) * The site in question is hosted on wordpress.com so I don’t think I can edit wp- config.php?? * Note that this is paid account so if you prefer we can switch to email for this diagnosis … let me know. * Plugin Author [WP User Manager](https://wordpress.org/support/users/wpusermanager/) * (@wpusermanager) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425727) * Ah that might be part of the issue. * Yep please send me a message via [https://wpusermanager.com/contact/](https://wpusermanager.com/contact/) 👍 * Plugin Author [WP User Manager](https://wordpress.org/support/users/wpusermanager/) * (@wpusermanager) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425798) * hey [@quitoxic](https://wordpress.org/support/users/quitoxic/) I’ve just released WP User Manager v2.3.10 with this fixed. ​ ​Let me know how it goes. * [boozedog](https://wordpress.org/support/users/boozedog/) * (@boozedog) * [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425994) * I just tested v2.3.10 and what’s interesting is that changes I made earlier are now appearing. I’m wondering if something’s getting cached maybe. * But changes I’m making now don’t appear to be taking effect. They’ll probably show up later, I’m guessing. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Settings not saving’ is closed to new replies. * ![](https://ps.w.org/wp-user-manager/assets/icon-256x256.png?rev=3468506) * [WP User Manager - User Profile Builder & Membership](https://wordpress.org/plugins/wp-user-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-user-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-user-manager/) * [Active Topics](https://wordpress.org/support/plugin/wp-user-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-user-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-user-manager/reviews/) * 8 replies * 3 participants * Last reply from: [boozedog](https://wordpress.org/support/users/boozedog/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/settings-not-saving-55/#post-13425994) * Status: resolved