• Resolved Vander

    (@ulrikf10)


    Hi.
    I recently moved a site from one server to another, but after the move, this plugin stopped to work.
    The problem is that the setting page options are empty, and I can not save any values.
    I checked the database, and it still has the old values from before the move, but changes there had no effect either.
    I also tried removing and reinstalling the plugin, which also had no effect.
    All other plugins functions as expected.

    Regards Vander

    The page I need help with: [log in to see the link]

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  • Plugin Author Tatvic

    (@tatvic)

    Hi Vander,

    Thank you for writing to us!

    That’s a strange one because we haven’t faced this type of issue with our plugin. Have you tried to delete the plugin folder from the FTP & install the fresh one?

    You can also contact us directly at analytics2(at)tatvic(dot)com & share the screenshots or screencasting of the same.

    Regards,

    Thank you for the help, it works now.

    Regards Vander

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