Title: Settings not saving
Last modified: August 30, 2016

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# Settings not saving

 *  Resolved [richboc32](https://wordpress.org/support/users/richboc32/)
 * (@richboc32)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/settings-not-saving-20/)
 * Hello. For some reason the settings aren’t saving. My advertising ID and pixel
   ID are filled in and I get a message that says the settings are saved when I 
   click on the save changes button, but it doesn’t look like anything happens. 
   When I click on the editor of the adroll tracking plugin I found the following
   section of code. I’m guessing that my settings should be updating it. Just wondering
   if you could help me do this manually or let me know what I can do to get the
   settings to stick?
    I’m using wordpress 4.3.1 and woocommerce 2.4.7
 *     ```
       if ( empty( $adv_id ) || empty( $pix_id ) ) {
   
       		$code = '
   
       		// Missing AdRoll settings :-(
   
       		';
   
       	} else {
   
       	// AdRoll javascript code
       	$code = '
   
       adroll_adv_id = "' . $adv_id . '";
       adroll_pix_id = "' . $pix_id . '";
       ```
   
 * [https://wordpress.org/plugins/wc-adroll-tracking/](https://wordpress.org/plugins/wc-adroll-tracking/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Plugin Territory](https://wordpress.org/support/users/pluginterritory/)
 * (@pluginterritory)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/settings-not-saving-20/#post-6618418)
 * Hi richboc32,
 * Thanks for reporting the error.
 * Somehow I never got an email with your report and only found the bug while testing
   for WordPress 4.4…. 🙁
 * Just released version 1.1 which has fixed the error.

Viewing 1 replies (of 1 total)

The topic ‘Settings not saving’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wc-adroll-tracking_ff6633.svg)
 * [WooCommerce AdRoll tracking](https://wordpress.org/plugins/wc-adroll-tracking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-adroll-tracking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-adroll-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-adroll-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-adroll-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-adroll-tracking/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Plugin Territory](https://wordpress.org/support/users/pluginterritory/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/settings-not-saving-20/#post-6618418)
 * Status: resolved