Title: Settings Doesn’t save
Last modified: May 18, 2021

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# Settings Doesn’t save

 *  Resolved [agenceerekaa](https://wordpress.org/support/users/agenceerekaa/)
 * (@agenceerekaa)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/settings-doesnt-save-4/)
 * Hello, I have a problem on the plugin with free and paid version :
    – I installed
   free plugin to test it – then i purchased pro plugin and activate it – when I
   go to the settings, and I set some of them like “company, etc”, when I click 
   on “save” , plugin tells me that settings are saved but nothing changed. – I 
   tried to uninstall-reinstall the plugin, nothing – I tried to delete tables on
   database…when I install the plugin, nothing worked.
 * Can you help me please ?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/settings-doesnt-save-4/#post-14456343)
 * Hi [@agenceerekaa](https://wordpress.org/support/users/agenceerekaa/)
 * Thanks for reaching out to us.
 * If possible please check your settings is there any field that contains ‘\\’?
   Might be it’s causing issue because of some characters.
 *  Thread Starter [agenceerekaa](https://wordpress.org/support/users/agenceerekaa/)
 * (@agenceerekaa)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/settings-doesnt-save-4/#post-14456612)
 * I finally managed to get the module settings to work … I had to go into the database,
   find the “settings” table and manually enter the company name, currency and currency
   symbol.
    There were no special characters (other than “€”), and now saving settings
   is working.
 * I do not know if the problem is common or not (some users had this problem in
   view of your forum) but it might be necessary to find out where it can come from
   in the event that a less knowledgeable user is affected.
    Thank you !
 *  Plugin Author [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * (@codemenschen)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/settings-doesnt-save-4/#post-14466066)
 * Hi [@agenceerekaa](https://wordpress.org/support/users/agenceerekaa/)
 * Glad to know that the issue has been resolved. And sure we will track all the
   possible way to replicate this issue and will try to overcome this.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [Codemenschen](https://wordpress.org/support/users/codemenschen/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/settings-doesnt-save-4/#post-14466066)
 * Status: resolved