Support » Plugin: WP Car Manager - OpenData RDW Kenteken Voertuiginformatie » Settings do not show in menu

  • Resolved trb205

    (@trb205)


    The settings do not show in the menu of the core plugin:
    Car Listings > Settings
    Then the menu “Opendata RDW” is nowhere to be found.

    Also the popup on the “Add New Listing” does not show.

    versions:
    – WP Car Manager: 1.4.2
    – WP Car Manager RDW (This plugin): 1.0.0
    – PHP: 7.4.25
    – WP: 5.8.3

    Active Plugins:
    – Elementor – 3.5.3 By Elementor.com
    – Elementor Pro – 3.5.2 By Elementor.com
    – WP Car Manager – 1.4.2 By Never5
    – WP Car Manager – OpenData RDW Kenteken Voertuiginformatie – 1.0.0 By Automex

    Tried Debugging:
    – WP Debug
    – Reinstalling both plugins
    – Starting one before the other
    – Tested on another WP site same result
    – Checked multiple languages (Dutch and English)
    – Changing the PHP check of the RDW plugin to always pass
    Currently trying to find out how to debug the plugin itself more and on which step it stopes. But since I am not a developer or tester asking here is also a possibility for a quick fix or help.

    Couldn’t find a newer version of this plugin somewhere on your repository on GitHub (or somewhere else)

    • This topic was modified 10 months, 3 weeks ago by trb205.
    • This topic was modified 10 months, 3 weeks ago by trb205.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Patrick Groot

    (@patrickgroot)

    Sorry for the late response.

    Did you managed to get it working?
    Did the logs show any type of errors on your WordPress installation?

    Are you able to provide us with the website and/or login details via email? You can reach out to me personally at me@patrickgroot.com so i can have a quick peak.

    Thread Starter trb205

    (@trb205)

    Sorry for my late reply as well.

    Will send you the logins soon.

    Plugin Author Patrick Groot

    (@patrickgroot)

    I think we solved this issue by email. The folder name of the “wp-car-manager” plugin didn’t match the originals plugin folder name causing the plugin not to activate.

    Will close this ticket as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
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