• Hello,

    I have attempted 6 times to use this plugin. Every time I put my information in, somehow it gets erased. The prepopulated fields also go blank, and I am forced to select “reset settings” on every tab.

    I found out that using emojis in the text of the design tab cases everything to go blank, needing resets done on all tabs.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @wisemanwhite,

    Thanks for reporting it. I just tried to replicate the issue (WP Maintenance Mode 2.2.4 + WordPress 5.5.3 + PHP 7.4), but without success: https://screencast-o-matic.com/watch/cYXThMLHIp

    1. What other plugins are you using? Please deactivate them one-by-one, and then try to save the settings again.

    2. Have you checked the error log? Here’s a small tutorial about how to set up the error log: https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/


    George

    Hello,

    i’ve the same issue… all plugin are deactived and i’m using a default theme, cen you help me?

    thank

    Hello @souscaf,

    Have you checked the error log? Otherwise, it’s kind of hard to guess what’s happening because I can’t replicate the issue on my computer.


    George

    Thread Starter WiseManWhite

    (@wisemanwhite)

    Thanks for responding George. It was a new website, so I only had 3 other plugins active at the time:

    Insert Headers and Footers
    Loginizer
    WP Maintenance Mode

    I also had Yoast downloaded, but it was not active at the time. I was able to get through the issue by filling out the design tab last.

    I saw in your recording (thanks for that) that the emoji didn’t cause an issue for you, but things did reset on me after filling out the modules and GDPR tabs and saving that information. After saving those tabs, the information that I placed in the design tab would be gone.

    @wisemanwhite https://screencast-o-matic.com/watch/cYli3uNGjQ – I still can’t replicate the issue. That’s why I was asking about the error logs.

    Also, what web hosting package you’re using? Because I’d like to do some tests.

Viewing 5 replies - 1 through 5 (of 5 total)
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