Support » Plugin: Complianz - GDPR/CCPA Cookie Consent » Settings bar not showing on mobile

  • Resolved Jos Klever

    (@josklever)


    I just found out that after saving the cookie preferences for a site, there’s no way to change them on mobile, while on desktop there’s a nice subtle bar that can be enlarged. I’ve tested this on both my own site as yours.

    And while testing, I also noticed that the settings screen is far from responsive (at least the Cookie banner settings page.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    Hi @josklever,

    We disabled the settings tab on mobile intentionally, for two reasons:
    1. It works on hover, which does not exist on mobile
    2. We felt that it would be too prominent on small screens

    However, if you want to enable the tab on mobile devices, you can add this CSS under Complianz -> Cookie banner -> Add custom CSS:

    @media screen and (max-width: 768px) {
    .cc-revoke {
    display:block !important;
    }}

    For more information, please refer to this article:
    https://complianz.io/show-settings-button-on-mobile/

    About the settings screen, could you share a page or screenshot showing the problem?

    Kind regards,
    Leon

    Hi Leon,

    Thanks for the article! I didn’t find that yet. I understand the hover part, but I was wondering if it’s not required somehow.

    A screenshot of the settings on mobile is here: https://drive.google.com/open?id=1MzxvN46Nx8H38ACmjdbFoVPmcAqpHSb9 (ignore the position of the example banner, because that was placed higher because of the screenshot software).

    Thanks,
    Jos

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @josklever,

    I can’t access your drive, maybe you could use: https://snipboard.io/

    There’s no necessity to show a revoke button everywhere, in sight. It is however important to have this option on your cookie policy. (which there is).

    The button on mobile is hidden by default, because ‘swiping’ might cause issues.

    regards Aert

    Ok, thanks!

    Screenshot: https://snipboard.io/NF9nUK.jpg

    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    @josklever Thank you for the screenshot. It looks exactly how we designed it ;-).

    Please know that we are in the process of redesigning the entire plugin, including the cookie banner styling menu and responsiveness. We did not anticipate on users configuring their cookie banner on a mobile device.

    Thanks for your feedback.

    Kind regards,
    Leon

    Haha, time for a new designer! 😉

    I wasn’t using it on mobile, but just happened to see it, so don’t rush it for me. I’ll mark this as solved. 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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