Title: Settings
Last modified: August 31, 2016

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# Settings

 *  Resolved [LasPalmas](https://wordpress.org/support/users/laspalmas/)
 * (@laspalmas)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/settings-47/)
 * Hi, I’m trying to update the settings on WordPress using the Hub ID and API key
   but it’s not working. Can you please help? Thank you.
 * [https://wordpress.org/plugins/gravityforms-hubspot/](https://wordpress.org/plugins/gravityforms-hubspot/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Big Sea](https://wordpress.org/support/users/big-sea/)
 * (@big-sea)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/settings-47/#post-7440583)
 * LasPalmas,
 * Can you please go into more details on how this is not working?
 * What is the error that you’re experiencing?
 *  Plugin Author [Big Sea](https://wordpress.org/support/users/big-sea/)
 * (@big-sea)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/settings-47/#post-7440584)
 * Also, the API Key method of connectivity is highly discouraged by HubSpot. I 
   would recommend you using the oAuth connection instead, as it’s more secure and
   reliable.
 *  Thread Starter [LasPalmas](https://wordpress.org/support/users/laspalmas/)
 * (@laspalmas)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/settings-47/#post-7440766)
 * Hi Big Sea. Thank you for your answer. I also tried oAuth and it seems to be 
   authenticated, but when I go to a particular form in Gravity Form, then Hubspot
   under settings and then click on any of the 3 forms available (Blog comments,
   Default form or subscribe..) I can only see very simple fields available like
   name, email, website, etc. I can’t see all my fields there. Am I doing something
   wrong?
 *  Plugin Author [Chris Lagasse](https://wordpress.org/support/users/soben/)
 * (@soben)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/settings-47/#post-7440767)
 * LasPalmas,
 * Currently, only simple fields are available for the purposes of this. This should
   include dropdowns, checkboxes, and radio buttons, though. And don’t tend to prevent
   these fields from showing up, though, just unlikely that they’ll get the data
   in the correct format.
 * This is curious, but very difficult to replicate. Can you show what your Gravity
   Forms and HubSpot forms both look like, so I can try to replicate and compare?
 * Thanks,
    -Chris.
 *  Plugin Author [Chris Lagasse](https://wordpress.org/support/users/soben/)
 * (@soben)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/settings-47/#post-7440807)
 * Hey LasPalmas,
 * Anything new on this front? Glad to help, just could definitely use more information
   about what you’re trying to send, and to what field types between the two, so
   I can compare how HubSpot expects the data, etc…
 * Thanks 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Settings’ is closed to new replies.

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## Tags

 * [integration](https://wordpress.org/support/topic-tag/integration/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 5 replies
 * 3 participants
 * Last reply from: [Chris Lagasse](https://wordpress.org/support/users/soben/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/settings-47/#post-7440807)
 * Status: resolved