Setting wont save.

  • Resolved bissettg

    (@bissettg)


    3 years, 11 months ago

    Hello,

    I could use some help, I just purchased this plug-in but when I change the settings such as colour, format, search settings nothing saves.

    I’m also having this problem with adding a Server key (geolocation)

    Can I please have some help 🙂

    Thanks,
    Gary.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author agileLogix

    (@agilelogix)

    3 years, 11 months ago

    Hi, thank you for purchasing our plugin, I just replied to your ticket via support email, please reply to that, please update the plugin, if the problem persists please let us know.

    Thank you

    christophergabrielli

    (@christophergabrielli)

    3 years, 11 months ago

    I am having the same issue. I purchased and installed the plugin less than 2 hours ago.

    The server key gets forgotten, none of the template changes are saving – you get a confirmation than settings are changed but when you refresh or navigate back to settings, nothing has changed.

    Plugin Author agileLogix

    (@agilelogix)

    3 years, 11 months ago

    Hi @christophergabrielli , have you downloaded it today? please try to de-activate the plugin and activate it again, if the problem persist please email us at support@agilelogix.com with the details.

    @bissettg issue is resolved after deactivating and activating the plugin.

    Note: most of the users have downloaded a few days back, as we added new features there was a minor bug which was fixed on the same day, but few users have downloaded before the fix was uploaded, that is why we ask to update.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Setting wont save.’ is closed to new replies.