Title: Setting up plugin issue &#8211; not saving
Last modified: October 18, 2020

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# Setting up plugin issue – not saving

 *  [tonydidsbury](https://wordpress.org/support/users/tonydidsbury/)
 * (@tonydidsbury)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/setting-up-plugin-issue-not-saving/)
 * Hi, I’m having an issue with this plugin, I go through the set up window but 
   when I attempt to save any changes it just appears to go into a loop. I get the“
   Saving your changes.. this may take a moment” but it will not create any success
   message. However the “Done” button is highlighted and clickable but does not 
   allow the plugin to function when clicked.
 * I have uninstalled & reinstalled the plugin but to no avail.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsetting-up-plugin-issue-not-saving%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

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 * 0 replies
 * 1 participant
 * Last reply from: [tonydidsbury](https://wordpress.org/support/users/tonydidsbury/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/setting-up-plugin-issue-not-saving/)
 * Status: not resolved