• Resolved joannemcharg

    (@joannemcharg)


    having trouble setting up – please can anyone advise on the error below:
    Versions:
    WordPress: 4.9.6
    WordPress MS: No
    PHP: 7.0.30
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: The following From address failed: contact@thetallcollective.com : MAIL FROM command failed,5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    ,530,SMTP server error: MAIL FROM command failed Detail: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    SMTP code: 530SMTP server error: MAIL FROM command failed Detail: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    SMTP code: 530
    Host: smtp.office365.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(false)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-06-15 20:53:27 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
    )
    2018-06-15 20:53:27 Connection: opened
    2018-06-15 20:53:27 SERVER -> CLIENT: 220 DM5PR04CA0057.outlook.office365.com Microsoft ESMTP MAIL Service ready at Fri, 15 Jun 2018 20:53:26 +0000
    2018-06-15 20:53:27 CLIENT -> SERVER: EHLO thetallcollective.com
    2018-06-15 20:53:27 SERVER -> CLIENT: 250-DM5PR04CA0057.outlook.office365.com Hello [67.222.39.89]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-STARTTLS
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-06-15 20:53:27 CLIENT -> SERVER: STARTTLS
    2018-06-15 20:53:27 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
    2018-06-15 20:53:27 CLIENT -> SERVER: EHLO thetallcollective.com
    2018-06-15 20:53:27 SERVER -> CLIENT: 250-DM5PR04CA0057.outlook.office365.com Hello [67.222.39.89]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN XOAUTH2
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-06-15 20:53:27 CLIENT -> SERVER: MAIL FROM:<contact@thetallcollective.com>
    2018-06-15 20:53:32 SERVER -> CLIENT: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    2018-06-15 20:53:32 SMTP ERROR: MAIL FROM command failed: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    2018-06-15 20:53:32 The following From address failed: contact@thetallcollective.com : MAIL FROM command failed,5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    ,530,SMTP server error: MAIL FROM command failed Detail: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR04CA0057.namprd04.prod.outlook.com]
    SMTP code: 530

Viewing 1 replies (of 1 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    Hi,

    Please read ErrorInfo:

    Client was not authenticated to send anonymous mail…

    And you have Auth setting saved as Off. Please turn it on and make sure you have saved there SMTP Username (that’s your outlook email address) and Password (that’s your email address password).

    It should work after that.

Viewing 1 replies (of 1 total)
  • The topic ‘setting up’ is closed to new replies.