Title: Set-up problem
Last modified: August 24, 2016
---
# Set-up problem
* Resolved [jadems](https://wordpress.org/support/users/jadems/)
* (@jadems)
* [11 years, 3 months ago](https://wordpress.org/support/topic/set-up-help/)
* I’m using WordPress 4.1.1 and Inovado as my theme. It comes with Contact Form
7 which I used on the contact page of my website. I was not receiving emails
from the form to my email box, so I downloaded and installed Postman SMTP and
Postman Gmail API Extension. I have an email address that matches my domain.
* I know I’ve misunderstood the instructions on how to use these plugins because
although now I’m receiving emails from Contact Form 7 on my Contact page, they
are all FROM my own gmail email address. (!?!?)
* I need to be able to receive inquiries sent from the Contact Form 7 on my website
FROM the people sending it. Right now, I can’t tell who is sending me inquiries
because each one says its from ME. What am I doing wrong?
* Thank you in advance….
* [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)
Viewing 4 replies - 1 through 4 (of 4 total)
* Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
* (@jasonhendriks)
* [11 years, 3 months ago](https://wordpress.org/support/topic/set-up-help/#post-6032778)
* **To answer _what you think you need_:**
* Composing mail from a sender address that is not your own is known as [spoofing](http://en.m.wikipedia.org/wiki/Email_spoofing)
and unless you’re a spammer or a virus, you shouldn’t do it. (How would you like
it if someone forged mail pretending to be you?) Google does not permit this.
* Your From address must match the email address you authenticate with, especially
with OAuth 2.0, or Google will simply refuse your mail. Other services may just
drop your email into a black hole, never to be seen again.
* **To answer _what you actually need_:**
* In your Contact Form 7 form, you can set the From Name as the visitor’s name.
If you’re using a mail client like Apple Mail, that’s all you will see at the
top of the email; “From: Visitor”. When you hit reply, you’ll want to write back
to the visitor, so add this in the Contact Form 7 additional header area:
* ```
Reply-To: "[your-name]" <[your-email]>
```
* You can try out [my own contact form](http://programmer.jasonhendriks.com/contact/)
as an example
* Thread Starter [jadems](https://wordpress.org/support/users/jadems/)
* (@jadems)
* [11 years, 3 months ago](https://wordpress.org/support/topic/set-up-help/#post-6032780)
* Thank you for your reply!
* So when I went through the steps to set up Postman SMTP and used the “wizard”,
it asks for “who is the mail coming from?” in step 2 “Sender Details, so I entered
MY gmail address because I don’t have any way of knowing WHO will be sending
me inquiries from the form. This is why I’m receiving emails from my Contact
form from ME.
* I apologize that I’m not understanding and again, I do appreciate the help so
far.
* This is what I have in Contact Form 7 at the top:
Your Name (required) [text*
your-name]
* Your Email (required)
[email* your-email]
* Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
* (@jasonhendriks)
* [11 years, 3 months ago](https://wordpress.org/support/topic/set-up-help/#post-6032782)
* Obviously I wasn’t blunt enough lol 😉
* > I need to be able to receive inquiries sent from the Contact Form 7 on my website
> FROM the people sending it.
* **You can’t.**
* > I can’t tell who is sending me inquiries because each one says its from ME.
> What am I doing wrong?
1. **Set the From field as your visitor’s name and your own address**
2. **Add a reply-to header in Additional headers.**
* Thread Starter [jadems](https://wordpress.org/support/users/jadems/)
* (@jadems)
* [11 years, 3 months ago](https://wordpress.org/support/topic/set-up-help/#post-6032790)
* I have it figured out. I simply disabled Postman SMTP. Now, when I send a message
on my Contact Form 7 form from my Contact page, the resulting email I receive
shows the senders information so that I can respond.
* Thanks for helping.
Viewing 4 replies - 1 through 4 (of 4 total)
The topic ‘Set-up problem’ is closed to new replies.
* 
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* 4 replies
* 2 participants
* Last reply from: [jadems](https://wordpress.org/support/users/jadems/)
* Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/set-up-help/#post-6032790)
* Status: resolved