Title: Set up help
Last modified: May 16, 2022

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# Set up help

 *  Resolved [lb80](https://wordpress.org/support/users/lb80/)
 * (@lb80)
 * [4 years ago](https://wordpress.org/support/topic/set-up-help-5/)
 * Hello
 * I have installed this plug in but I have three issues that I need help with please,
 * Firstly I have disabled allow users to register in checkout & my account as this
   allowed new users to register without being granted permission, the user does
   show on my approval list but it allows the customer to set up the account without
   approval. If these are turned off can you please tell me where the new user applies
   for an account as I cannot see this in my account or anywhere on the site.
 * Secondly I am not receiving an email to advise of a new user nor can I see any
   settings on the free plugin to check this.
 * Please can someone advise where I am going wrong?
 * Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [4 years ago](https://wordpress.org/support/topic/set-up-help-5/#post-15653342)
 * Hi [@lb80](https://wordpress.org/support/users/lb80/),
 * Thanks for your email,
 * I hope you are doing well, Regarding the email issue, please install the plugin‘
   Email Log’ and check if emails from ‘New User Approve’ are being logged, if emails
   are being logged then you need to contact your hosting support as emails could
   be getting blocked from their side. Also, there are no settings regarding emails
   in the free plugin, you can modify email content through the hooks mentioned 
   on the plugin homepage.
 * If you have disabled account creation from woocommerce’s my-account page then
   the user can use the default WordPress registration page. Whose URL should be
   like?
    [https://example.com/wp-login.php?action=register](https://example.com/wp-login.php?action=register)
 * Also with ‘New User Approve’ the user’s account will be created/set up when they
   sign up/register. They will not be able to login to the site with that account
   until the admin set the account status to approved.`
 * Thanks & Regards
 * WP Experts Support Team
 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/set-up-help-5/#post-15676109)
 * Hi [@lb80](https://wordpress.org/support/users/lb80/),
 * We are closing this thread due to lack of activity if you have any questions 
   please open a new thread.
 * Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Set up help’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/set-up-help-5/#post-15676109)
 * Status: resolved