Support » Plugin: Site Kit by Google » Set up Google Site Kit Plugin ERROR

  • Resolved saadcasm

    (@saadcasm)


    I want to enable Adsense on this site and when I am trying to enable this Google Site Kit plugin to set up Google Adsense, I get this error:
    An error occurred: matching added Search Console property failed

    what should I do to resolve this?

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. If you’d like to share the following information we can try and get you successfully connected:

    1. Your Site Health information. You can share privately using this form
    2. Have you made any changes to this websites URL at any stage, or migrated this site from another host or locally?

    1. form submitted
    2. No, I haven’t made any changes to URL or have migrated from another host.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for providing the additional information. In order to try and get successfully connected please try follow the steps below:

    1. Open a Chrome browser incognito window and login to your site once more
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    4. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    5. Attempt to setup Site Kit once more

    You can exit troubleshooting mode afterwards.

    If the same issue occurs please provide the following:

    1. At what stage do you encounter this notice (ie. After clicking on a particular button during the setup stage)
    2. When you access this link does it display your site as verified?

    as soon as i press troubleshoot, a blank page appears with:

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update. I’ve spoken to the team about the initial error you reported and it looks like this is something we’ll need to address from our side. I’ll keep you updated here with any additional information as soon as I have something to share. Thanks for raising this and helping us to identify this.

    Hi @saadcasm Thanks for reporting this issue.

    So far it appears the error is happening when Site Kit tries to confirm your site has been added to Search Console. Can you check Search Console, to see if the site was added there?

    1. Go to https://search.google.com/search-console/ and log in with the same account you are setting up Site Kit with.
    2. Check the list of properties (in the upper left hand dropdown). Do you see your domain listed there? If so, does it appear exactly as you see it in WordPress when you go to the settings screen?

    @adamsilverstein I followed your instructions and now the problem has resolved. Thank you so much for your prompt response 🙂

    @saadcasm Glad to hear the issue was resolved.

    To help us figure out the underlying issue, can you tell me what you saw in Search Console when you logged in? Was your site already listed there, or did you have to add it?

    @adamsilverstein no, the site wasn’t listed. I did it myself.

    Thanks for clarifying. That means the first step of adding your site to Search Console failed for some reason.

    Final questions – and thanks again for sharing all the info – did you already have ANY sites in search console? Did you have to complete any steps BEFORE adding the site (for example agree to terms of service or set up an account)?

    Nope, this was the first time that I was adding any site to the search console as I didn’t even know what Google Search Console was before, was just following the instructions for activating Google Adsense on my WordPress site.
    And yes, I had to go through the terms of services to set up my account.

Viewing 11 replies - 1 through 11 (of 11 total)
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