• I can only see the subscription form option for the Newsletter mailing list, but not the two options below. How can I add this? Also, the option that only appears in the Newsletter mailing list or WordPress Users when subscribing will automatically move to the WooCommerce Customers option only if the users successfully purchase?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi @chengjianping ! Thanks for reaching out!

    I can only see the subscription form option for the Newsletter mailing list, but not the two options below. How can I add this?

    I’m not sure if I understand your question here. Can you please share a screenshot of what you are describing? That will help us visualize it.

    Also, the option that only appears in the Newsletter mailing list or WordPress Users when subscribing will automatically move to the WooCommerce Customers option only if the users successfully purchase?

    The WordPress User list contains all of the existing WordPress user accounts on your website (with any type of roles), while the WooCommerce Customers list only contains users with the Customer role who placed at least one order on your website.

    I hope this clarifies!

    Thread Starter jianping cheng

    (@chengjianping)

    URL of the first question:https://prnt.sc/y6J_9pwNlkGF
    Your second question is correct, how can I achieve it?

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi @chengjianping ,

    URL of the first question:https://prnt.sc/y6J_9pwNlkGF

    I see. I understand the issue is that you are only seeing one list there, right? Note that the WooCommerce Customers list and the WordPress Users list are automatically created and managed. Subscribers are added to these list automatically based on the circumstances I shared with you previously, so they won’t show as an option in those settings.

    If you create new lists, they should show in the Subscribe in comments and Subscribe in registration form settings.

    You can read more about the automatic lists here:

    The WooCommerce Customers List

    The WordPress Users List

    Your second question is correct, how can I achieve it?

    I’m not sure if I understand you here. What would you like to achieve?

    Thread Starter jianping cheng

    (@chengjianping)

    After placing an order on the website, it will automatically jump to the WooCommerce customer list, and after subscribing, it will be displayed in the default list or WordPress user list

    Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @chengjianping ,

    Yes, you are correct for the most part. One difference is that WooCommerce customers will be WordPress users, but WordPress users may or may not be WooCommerce customers. Hope that clarifies a subtle difference between these lists.

    Thread Starter jianping cheng

    (@chengjianping)

    WooCommerce listings still not showing upURL:https://prnt.sc/HIMvTlIeNL6cCurrently there is only this one default table, I don’t know how to display the other two

    Plugin Author Ján Mikláš

    (@neosinner)

    Hi @chengjianping.

    When you have Opt-in on checkout enabled, new customers are automatically added to the WooCommerce Customers list. You don’t have to (and can’t) choose that list in the select field. The field is only if you also want to add them to any other list.

    WooCommerce Customers and WordPress Users lists are automated, and you can’t manually add users to them, or select them in sign-up Forms or in the Checkout.

    • This reply was modified 2 months, 2 weeks ago by Ján Mikláš.
Viewing 7 replies - 1 through 7 (of 7 total)
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