Support » Plugin: Request Form for Zendesk » Set ticket status

  • Resolved tententen

    (@tententen)


    Is there a way to set the ticket status when sending a form?

    Edit: I found that it is possible to edit the $body by adding ‘status’ => ‘your_status’ under action.php but did not notice a shortcut URL so I am guessing its not possible from the settings at the moment

    • This topic was modified 3 years, 5 months ago by tententen.
Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘Set ticket status’ is closed to new replies.