Support » Plugin: rtMedia for WordPress, BuddyPress and bbPress » set of functions to add/edit/remove

  • Hi,

    I’m trying to do a migration from buddydrive to RT media for all the user’s files on my website.
    I’ve installed the required Addon to allow sevral type of files.
    I want to transfer all the data from the bddydrive database to the RT media database.
    is there a set of function which can allow me to add a file with all its parameters in the RT media database ?
    I can’t find anything into the developer’s documentation

    Thanks for your help.

    MC

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Pooja N Muchandikar

    (@pooja1210)

    Hi @mathieu75,

    Currently, we don’t have a feature to migrate data from the BuddyDrive database to rtMedia database, since both have a completely different table structure.

    > is there a set of function which can allow me to add a file with all its parameters in the RT media database?

    Sorry, but currently there’s no such feature supported. The migration needs to be done manually.

    Regards,
    Pooja

    Thread Starter mathieu75

    (@mathieu75)

    Hi @pooja1210,

    Thanks for your reply, is there any other documentation than this one to help with the database structure and how to add a file into the plugin ?

    https://rtmedia.io/docs/developers/

    Have you another support forum where i can talk with support team to help me in this task ?

    We are paid user with several addon to the plugin.

    Thanks for your help

    Have a nice day

    Mathieu

    Plugin Contributor Pooja N Muchandikar

    (@pooja1210)

    Hi @mathieu75,

    Sorry but currently, we don’t have any other document.

    > Have you another support forum where I can talk with the support team to help me in this task?

    Since the BuddyDrive store is 3rd party plugin and the support for this is out of our support policy.

    Please try to reach out to BuddyDrive plugin author.

    Have a nice day.

    Regards,
    Pooja

    Thread Starter mathieu75

    (@mathieu75)

    Hi @pooja1210

    I’ve no matter with the BuddyDrive plugin, i’ve all my data ready to use in it.

    I’m looking for support to help use functions like rtmedia_add_media() or rtmedia_add_album().

    And question like How assign a media to a buddypress group or user.

    Is there technical support which can help me with those questions ?

    Thanks for your help

    Mathieu

    Plugin Contributor Pooja N Muchandikar

    (@pooja1210)

    Hi @mathieu75,

    rtmedia_add_media and rtmedia_add_album can not be used directly to add existing media files. The metadata of a media file (like context, attachment_id, album etc..) is added when a media is uploaded from a rtMedia uploader.

    Currently, there are no existing functions in rtMedia to add existing files directly. You will need to upload new media files from rtMedia uploader in order to add new records in the database.

    And this can be done through a custom code and it doesn’t come under our support scope.

    I hope you understand.

    Regards,
    Pooja

Viewing 5 replies - 1 through 5 (of 5 total)
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