Support » Fixing WordPress » Set Featured Image / Media Library Issues

  • Hi everyone,

    I’m currently trying to help my friend diagnose an issue she’s having with her blog. Currently, when trying to create a new blog post, she selects “set featured image” and tries to upload an image. She gets the error message: “An error occurred in the upload. Please try again later.” The media library within the ‘set featured image’ window is completely empty as well.

    However, when I navigate to the separate Media nav on the left hand side within the WordPress admin, the image is listed there.

    I’ve logged into the FTP and changed the permissions of the wp-content folder to 777 (was 755) thinking that might solve the issue, but no luck.

    Anyone have any ideas of what the issue is and how to resolve?

    Really appreciate it.

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  • By the way, I should mention that I did find numerous posts about this issue, but there isn’t on definitive solve, or at least I haven’t found one. I’m sure no two cases are alike, but if anyone has any ideas I’d really appreciate it!

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