• Resolved Umberto

    (@umberto69)


    Hi,

    In the Settings –> General tab, you can enable: “Set cookie banner on root domain.”
    Since I manage a multisite, will I need to enable this feature?

    Regards,
    Umberto

    • This topic was modified 1 year, 1 month ago by Umberto.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    Hello @umberto69 ,

    Thank you for reaching out.

    If your goal is to transfer cookie consent, then yes; but please note that this option might not be useful in your specific case. I recommend checking out this article where we explain cross-domain cookie consent in more detail: https://complianz.io/cross-domain-cookie-consent.

    There are some limitations with this setting, and keep in mind that if your subdomain serves a different purpose, accepting the cookie banner on the main site may not be considered best practice.

    I hope this helps.

    Best regards,
    Antonio

    Thread Starter Umberto

    (@umberto69)

    Hi,

    Thanks for your help. Yes, they are identical sites.
    Due to the translation, there’s something I’m unclear about.
    I don’t know if I can paste the link, so I’ll give you an example:
    Main site: “site A”
    Secondary site: “site B”
    Secondary site: “site C”

    (In “site A”) Complianz –> Settings –> General –> Domain to set cookies on. What exactly should I write here?

    What should I write in the settings for “site B” and “site C”?

    In the image in the guide, I see the domain without extensions. I don’t understand.

    Regards,
    Umberto

    Plugin Support Antonio Candela

    (@antoiub)

    Hello Umberto,

    On all sites, you can enter the same root domain.
    For example:

    • Site A: domain.com
    • Site B: domain.com/sub1
    • Site C: domain.com/sub2

    In the Complianz settings, you can simply use the shared root domain, which in this case would be:
    domain.com
    That should work across all sites that are part of the same domain structure.

    I hope this helps.

    Best regards,
    Antonio

    Thread Starter Umberto

    (@umberto69)

    @antoiub

    Thanks for your assistance. The network structure is actually:
    sitoprincipale.it
    sito2.sitoprincipale.it
    sito3.sitoprincipale.it
    ecc…

    Does the same principle you indicated above apply in this case too?

    Regards,
    Umberto

    Plugin Support Antonio Candela

    (@antoiub)

    Hello @umberto69 ,

    Yes, absolutely, in this case as well, you should use sitoprincipale.it as the root domain.

    Best regards,
    Antonio

    Thread Starter Umberto

    (@umberto69)

    Grazie!

Viewing 6 replies - 1 through 6 (of 6 total)

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