Support » Plugin: DuracellTomi's Google Tag Manager for WordPress » Sessions with Transactions not workin in GA

  • Hi Duracell Tomi,
    First of all, thanks a lot for the great plugin! Really helpful and easy to use 🙂

    But.. somehow it’s not really working for me with the enhanced e-commerce / woocommerce integration. I hope you can help me figure out what is going wrong!
    There are no sessions with transactions coming in…

    Here is a screenshot of my funnel in GA.
    https://ibb.co/k2b50sF

    If you need more info to help me, please let me know!

    Hope you can be of help.

    Best,

    Julia

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author duracelltomi

    (@duracelltomi)

    Hi Julia,

    I checked your site and I can see that for some reason the GTM container code is added twice: first by this plugin and there is another instance added manually. Could you check your theme files and other plugins or even the options page of your theme to see where this second instance has been added?

    I also have the feeling that triggers are not properly assigned to tags. For example when I change a product attribute here:
    https://www.defirmakaas.nl/product/jonge-kaas-van-gein-genoegen-nooit-zonder/

    I can see additional pageview hits being sent to Google Analytics instead of a single GA event.

Viewing 1 replies (of 1 total)
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