Support » Plugin: Pronamic iDEAL » Session expired after submitting (Rabobank professional)

  • Resolved Erik de Vries

    (@rosourcing)


    Hi,

    I am using Rabobank – iDEAL Professional.

    Acceptant ID is set and sub ID are set (sub id set to 0).

    I created a certificate. I am not sure if I should use the password provied by the bank or my own (tried both, didn’t change anything).

    State is NoordHolland

    What happens when I am in the shop:
    1. User fills in details
    2. Selects default iDeal as payment
    3. Presses next -> Shop scrolls to the top (as it is giving an error, but nothing is showing).
    4. When I scroll down and press checkout again, it gives an message “Your session is expired” and my cart is emptied.

    This happens in both test and live mode.

    If I look at the response: {“result”:”failure”,”messages”:””,”refresh”:”false”}

    http://wordpress.org/extend/plugins/pronamic-ideal/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Remco Tolsma

    (@remcotolsma)

    In combination with wich plugin do you use the Pronamic iDEAL plugin? Did you select an iDEAL configuration on payment settings page of this plugin?

    Nothing which should mess with ideal settings.
    I use:

    Advanced Custom Fields
    Custom Post Type UI
    Google XML Sitemaps
    Pronamic iDEAL
    Widget Logic
    WooCommerce
    WooCommerce Admin Bar Addition

    Plugin Author Remco Tolsma

    (@remcotolsma)

    Did you select an iDEAL configuration on the payment settings page of WooCommerce?

    Oh, actually I see that in WooCommerce I didn’t select the created profile (sorry about that).

    Now I did, and when I click the Ideal Option I get: “Betalen met iDEAL is nu niet mogelijk. Probeer het later nogmaals of betaal op een andere manier.”

    See also:
    http://postimage.org/image/prk380vkh/
    http://postimage.org/image/l6o4pldvb/
    http://postimage.org/image/irlv7kqid/

    Thanks

    Plugin Author Remco Tolsma

    (@remcotolsma)

    Then there is probably an issue with your iDEAL configuration. You should check the tests page of your configuration. You can find it under ‘iDEAL’ ยป ‘Configurations’, mouse over the configuration and click ‘Tests’. You should see an more detailed error description on this ‘Tests’ page.

    Hi Remco,

    Ok, so there are 2 scnearios. When I set the config to live it says:

    Code
    AP1100
    
    Bericht
    MerchantID unknown
    
    Detail
    Field generating error: MerchantID unknown
    
    Consumenten bericht
    Betalen met iDEAL is nu niet mogelijk. Probeer het later nogmaals of betaal op een andere manier.

    When I set the config to test, I get:

    Code
    SE2700
    
    Bericht
    Invalid electronic signature
    
    Detail
    Field generating error: Invalid electronic signature
    
    Consumenten bericht
    Betalen met iDEAL is nu niet mogelijk. Probeer het later nogmaals of betaal op een andere manier.

    I created 2 certificates, on the domain I am testing with and the domain registred with Rabobank (they are seperate), both give the same error.

    I think it is some setting at the bank that I have to change, but to be honest I have no idea what ๐Ÿ™‚

    Thank you for your help so far, I appreciate it and will for sure purchase the app once I can get this working ๐Ÿ™

    Plugin Author Remco Tolsma

    (@remcotolsma)

    Did you upload the generated test certificate in the Rabobank iDEAL test dashboard?

    Aha! I did that now, and I was able to pass all the tests.

    On the live version I still get merchant ID unknown, if I go to the test tab, I get:

    Registratie: gereed
    Aanmelding: gereed
    Verificatie: gereed
    Integratie: gestart
    Contract: gereed
    Activering: geen

    Is the problem with it not being active?

    Plugin Author Remco Tolsma

    (@remcotolsma)

    You should be able to activate it wihtin a few hours.

    Ah ok, because I had to pass the tests first right?
    Thanks Remco, awesome support!

Viewing 10 replies - 1 through 10 (of 10 total)
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