Support » Plugin: WooCommerce » Session by Cookies, PHP Session, etc

Session by Cookies, PHP Session, etc

  • Resolved terra3110

    (@terra3110)


    11 months, 3 weeks ago

    Hi,

    I noticed when a User denies using Cookies, that Woocommerce is not working correctly anymore. I can add a product in the Cart, but the “Continue to Checkout”-Button has no effect anymore and I cannot go to the Checkout.

    So far I understand, Woocommerce uses PHP Sessions by GET Parameters when Cookies are not available. I am wrong?

    Is their a way to operate Woocommerce without the need of Cookies?

    Frank

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Three Sons

    (@3sonsdevelopment)

    11 months, 2 weeks ago

    Hello Frank,

    That’s a great question. Cookies are required for the WooCommerce cart/checkout to work. When they are disabled, it’s not possible to check out.

    Someone in the community made a handy plugin that detects when cookies are disabled and then gives the user a notice stating they are required to shop.

    https://wordpress.org/plugins/sip-cookie-check-woocommerce/

    You might take a look at that and see if it could help out your site if you’re running into customers with cookies disabled. They will have to enable cookies before making a purchase.

    If you have any questions, please let me know.

    terra3110

    (@terra3110)

    11 months, 2 weeks ago

    That would be a good way to go around it, but sadly the plugin did not work for me. I tried it with activating on all pages and using the shortcode. I tested it with Firefox and Safari (Blocking all Cookies). No Warning show up. Using WordPress 5.3.2 and WooCommerce 3.9.1

    Plugin Support Three Sons

    (@3sonsdevelopment)

    11 months, 2 weeks ago

    Thanks for letting us know. I would try troubleshooting by disabling all plugins except for WooCommerce and the Cookie Check plugin and using the Twenty Nineteen theme. If it still won’t work, then I would reach out to the plugin’s author:

    https://wordpress.org/support/plugin/sip-cookie-check-woocommerce/

    Let them know you’ve tried troubleshooting and see if they have a solution for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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