Title: Services’ custom settings missing
Last modified: May 16, 2022

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# Services’ custom settings missing

 *  Resolved [hpholly](https://wordpress.org/support/users/hpholly/)
 * (@hpholly)
 * [4 years ago](https://wordpress.org/support/topic/services-custom-settings-missing/)
 * When I tick the box next to “Enable the services’ custom settings”, it doesn’t
   show the table that it says I should see in the documentation.
 * I’ve tried deactivating all other plugins (apart from WooCommerce), changing 
   themes, and viewing the website in different browsers, but the issue persists.

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [4 years ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15649274)
 * Hello [@hpholly](https://wordpress.org/support/users/hpholly/),
 * Could you please try to check if there are some issues in the browser’s Console?
 * By using the Chrome browser, you need to go to the shipping method, click the
   right button on the mouse and choose “Inspect” and then check the “Console” tab,
   refresh the page and click the checkbox. Please see how to do this: [http://wpdesk.me/mp/XsOM0n7OrZ.mp4](http://wpdesk.me/mp/XsOM0n7OrZ.mp4)
 * If you will notice something disturbing, please send us the screenshots, it will
   help us to resolve the issue faster.
 * Best regards,
    Marta
    -  This reply was modified 4 years ago by [Marta Borówka](https://wordpress.org/support/users/martapaw/).
 *  Thread Starter [hpholly](https://wordpress.org/support/users/hpholly/)
 * (@hpholly)
 * [4 years ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15649311)
 * Hello [@martapaw](https://wordpress.org/support/users/martapaw/)
 * Thank you for your quick response! I’ve checked the console and I’m not getting
   any errors on this page. Just the following warning, which I think is related
   to block editor:
 * wp.compose.withState is deprecated. Please use wp.element.useState instead.
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [4 years ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15652356)
 * Hello [@hpholly](https://wordpress.org/support/users/hpholly/),
 * Thank you for your checking.
 * There could be two possibilities, so please verify them:
    1. Could you please
   verify whether increasing the WP Memory Limit will affect the display of this
   list? 2. Could you please verify do you have provided some minifications, optimizations
   or caches? If so, please disable them and check once again the shipping method.
 * Best regards,
    Marta
 *  Thread Starter [hpholly](https://wordpress.org/support/users/hpholly/)
 * (@hpholly)
 * [4 years ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15652438)
 * Hello [@martapaw](https://wordpress.org/support/users/martapaw/)
 * I’ve tried increasing the WP memory limit and the list still doesn’t show.
 * I’m not using any minification, caching or optimisation techniques on the website.
 * I’ve actually tried setting up the website on two different hosting accounts 
   too and the list still doesn’t show.
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [4 years ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15652482)
 * Hello [@hpholly](https://wordpress.org/support/users/hpholly/),
 * I think we need to investigate this issue further.
 * Could you please contact us directly at [https://octolize.com/support/](https://octolize.com/support/)?
 * Best regards,
    Marta
 *  Plugin Support [lusp](https://wordpress.org/support/users/lusp/)
 * (@lusp)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15676142)
 * Since there are no further inquiries concerning this case I’m marking this thread
   as resolved.
 * Kind regards,
    Luke
 *  Thread Starter [hpholly](https://wordpress.org/support/users/hpholly/)
 * (@hpholly)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15691378)
 * Hello, that has not been resolved. I contacted support and I haven’t heard anything
   for 12 days. Are there any updates on this?
 *  [burnagielk](https://wordpress.org/support/users/burnagielk/)
 * (@burnagielk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15783993)
 * Hi [@hpholly](https://wordpress.org/support/users/hpholly/) our apologies. I 
   have replied to your ticket that you sent to our Support, but we haven’t received
   any reply from you. I would kindly ask you to provide the answer to our e-mail
   from May 18th.
 * Best regards,
    Karolina
 *  Thread Starter [hpholly](https://wordpress.org/support/users/hpholly/)
 * (@hpholly)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15784084)
 * Hey Karolina,
 * I replied to your email on May 19th, and then followed up on May 25th and June
   8th. Could my emails have ended up in your spam folder?
 *  [burnagielk](https://wordpress.org/support/users/burnagielk/)
 * (@burnagielk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15784149)
 * [@hpholly](https://wordpress.org/support/users/hpholly/) we really haven’t received
   any follow-up from you. We checked our inbox, and it looks like some mail delivery
   issue has occurred because we don’t have your messages anywhere. Would you be
   so kind to submit a new ticket via our support form – [https://octolize.com/support/](https://octolize.com/support/)?
   You can paste there your previous emails.
 * Best regards,
    Karolina
 *  [burnagielk](https://wordpress.org/support/users/burnagielk/)
 * (@burnagielk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15795248)
 * Hi [@hpholly](https://wordpress.org/support/users/hpholly/), did you contact 
   us? I still haven’t got any e-mail from you and we would need to know do you 
   still need our help.
 * Best regards,
    Karolina
 *  [burnagielk](https://wordpress.org/support/users/burnagielk/)
 * (@burnagielk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15817130)
 * Dear [@hpholly](https://wordpress.org/support/users/hpholly/) as we haven’t got
   any replies, I’m marking this topic as resolved for now.
 * Best regards,
    Karolina

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘Services’ custom settings missing’ is closed to new replies.

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 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/services-custom-settings-missing/#post-15817130)
 * Status: resolved