Service Date is displaying 1 day behind in dashboard

Resolved treasureseason
(@treasureseason)

3 years, 9 months ago

Hello,

We’ve been using your plugin for a month now and its been great. One thing I noticed today is that the service date is displayed 24 hours behind if I order today and request pickup in 30 minutes. Here is a screenshot of the orders, you can see there is a mismatch between order date (Date de la commande) and Service Date: https://mllecafe.com/wp-content/uploads/2020/07/Commandes_‹_Brûlerie_Mlle_Café_Barista_Micro_torréfaction_Café_rencontre_—_WordPress-1.png

is this a setting that I’ve misconfigured or a bug somewhere?

thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

Anonymous User 10379533
(@anonymized-10379533)

3 years, 9 months ago

@Restropress – I believe this is the same issue I identified your paid plugin support ticketing system, ticket #829

Plugin Contributor Kshirod Patel
(@kshirod-patel)

3 years, 9 months ago

Hello @treasureseason ,

Can you please confirm us which version of restropress are you using and is your timezone settings are setup correctly?

Thread Starter treasureseason
(@treasureseason)

3 years, 9 months ago

Hi Kshirod, in WordPress general settings my time zone is set up correctly. Is there somewhere else I should check? When I place an order, recommended pickup date in checkout is correct. Seems like the problem is just in the wp dashboard.

I’m using the latest version 2.6. Problem was there before the last update as well.

Thread Starter treasureseason
(@treasureseason)

3 years, 9 months ago

Hello, did you have time to look into this?

Thread Starter treasureseason
(@treasureseason)

3 years, 9 months ago

Sorry to leave a third commment but I’m wondering if this is something you guys will be looking into or fixing in a future update? It’s a bit confusing for our clients at the moment.

I’m also using the Tips Extension. Could the problem be coming from there?

Plugin Author Nirmal Kumar Ram
(@sagarseth9)

3 years, 9 months ago

Hello @treasureseason,

Sorry about the issue you are having.

We are looking into this as it seems to be an issue related to specific timezones.

We will release an update to provide a fix for this issue.

For now, can you try switching your timezone to UTC?

Regards,
Nirmal

Thread Starter treasureseason
(@treasureseason)

3 years, 9 months ago

Hi Nirmal,

Thank you! Changing to UTC timezone format has fixed the problem 🙂

kenlu89
(@kenlu89)

3 years, 8 months ago

So i’m facing the same issue now. Where the service date is 1 day behind and order detail date is present date. Changing timezone to UTC fixed the issue.

barry
(@swagit)

3 years, 8 months ago

Same thing here – UTC fixes the date issue just fine…

Viewing 9 replies - 1 through 9 (of 9 total)

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