Service and suport stink

FormGet needs to come with detailed instructions ( for us new to WordPress )and a complete list of paid and free functions. It feels like they are baiting you in to get you to use it and hope you are lazy enough after making several forms (because they dont make everything clear) that you will just pay for the upgrade. The free version does not display sent messages in my default email program on my Samsung Note II, I could read it on my PC but got errors trying to read it on my Cell. I am a DBA Service business I do not have time for games… Initially I had a problem with set up and I sent 2 emails a week ago and both were ignored todate. I expressed in both emails that customers were unable to contact me because I had set up and linked the form with out creating an account so 3 potential Clients used the form and I never took their information to ask them to try again… Gave FormGet Support the link to the form, and asked that the information was forwarded to me. Nothing…. No response… So I will now loose 3 new clients..I would have been fine with using this for the 300 free messages as an evaluation period had I not been snubbed and ignored by support. I will find an alternate method for my clients and potential clients to contact me.
FormGet here is some free advice from an established service business of 7 years with over 2300 clients…. ANSWER YOUR EMAIL and be 100% up front and honest.
I am Uninstalling FormGet.. Thanks but no thanks…