Support » Plugin: Spam protection FireWall, AntiSpam by CleanTalk » Service 123509 – Shows no protection from Spam

  • Resolved MTUser2012

    (@mtuser2012)


    I received a notice about my service:

    Attention, please!

    “Antispam by CleanTalk” plugin error on your site xxxxxxxxxxxxxxx:

    *** Antispam disabled. Check access key in CleanTalk plugin options. ***

    In the dashboard, it shows zero spam firewall hits. I am paid up on the service and this site has a subscription. What is wrong?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Thank you for your request.

    Please, copy-paste your question about CleanTalk account and service here:
    https://cleantalk.org/my/support/open

    We have tested your access key for your service 123509, it’s working as it should and no errors were noticed.

    However, we couldn’t visit your website. We get this error:
    ERROR
    The requested URL could not be retrieved

    Please, contact us via our private Ticket System mentioned above.

    Thank you.

    Plugin Author Denis Shagy

    (@shagimuratov)

    The support request has been moved to private ticket system,
    https://cleantalk.org/my/support

Viewing 2 replies - 1 through 2 (of 2 total)
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