Title: server uptime?
Last modified: August 30, 2016

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# server uptime?

 *  Resolved [Hirlagans](https://wordpress.org/support/users/hirlagans/)
 * (@hirlagans)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/server-uptime/)
 * I set up a bluehost account three days ago. Yesterday I could not login without
   support sending a reset password email and today I cannot login at all. They 
   are having “server problems”. Is this typical?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/server-uptime/#post-6803732)
 * It depends on the host provider. I find personally that Bluehost has lots of “
   server problems” or “server maintains”, as appose to a host like GoDaddy. But
   in general my site with Bluehost may be down for 15 minutes in a week. So I personally
   don’t see it as a big deal.
 * If you are having lots of server problems then I would suggest that you contact
   Bluehost. They have a great support staff and you can contact them by phone or
   live chat.
 *  [megafreechips](https://wordpress.org/support/users/megafreechips/)
 * (@megafreechips)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/server-uptime/#post-6803733)
 * most of these casual shared hosts have down-times too often…
    There’s a reason
   they are so cheap, low quality infrastructure. I’v been hosting at WP-Engine 
   for the past 3 month’s and i’m very satisfied. Had down-time only once for 10
   minutes, and even then, their dashboard and site was full of alerts notifying
   the users it is being fixed at the moment and their whole support team was super
   responsive even that it was passed their support hours. personally I would never
   compromise about such a thing.
 *  Thread Starter [Hirlagans](https://wordpress.org/support/users/hirlagans/)
 * (@hirlagans)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/server-uptime/#post-6803735)
 * Turns out the “server problems” was code for “we don’t know why you can’t log
   in”. Eventually the billing department figured it out: the login name was wrong.
   The billing department also got to show that they were good at processing cancellations.
 *  [Matthew](https://wordpress.org/support/users/kidsguide/)
 * (@kidsguide)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/server-uptime/#post-6803736)
 * > Eventually the billing department figured it out: the login name was wrong.
 * Awesome! Glad they were able to figure it out. Hopefully that won’t happen again
   to you.
 * > There’s a reason they are so cheap, low quality infrastructure.
 * That is a good point [@megafreechips](https://wordpress.org/support/users/megafreechips/).
   If you go for the cheaper host providers out there then there is a good chance
   there will be more downtimes and errors.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘server uptime?’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [Matthew](https://wordpress.org/support/users/kidsguide/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/server-uptime/#post-6803736)
 * Status: resolved

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