Title: Server Status: 500 -Internal Server Error
Last modified: August 22, 2016

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# Server Status: 500 -Internal Server Error

 *  Resolved [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/)
 * I got that error message:
    (upload-dir,cache-dr,zip-files and media files are
   excluded in the settings!) ————————————————– Details Server Status: 500 -Internal
   Server Error Fehler-Meldung: Internal Server Error
 * The server encountered an internal error or misconfiguration and was unable to
   complete your request.
 * Please contact the server administrator at [no address given] to inform them 
   of the time this error occurred, and the actions you performed just before this
   error.
 * More information about this error may be available in the server error log.
 * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument
   to handle the request.
    Apache/2.4.10 Server at
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5880938)
 * I’ve checked my test-side with a older copy of my side and got the same error.
 * I’ve changed php form PHP 5.5 to PHP 5.4 and the error has gone.
 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5880939)
 * I’ve found something about wordpress and php 5.5 at
    [http://community.1und1.de/wordpress-free-mode-php-5-5-problemloesung/](http://community.1und1.de/wordpress-free-mode-php-5-5-problemloesung/)
 * “WordPress
 * In WordPress 3.9, code was added to use MySQL when running PHP 5.5. This should
   not cause any problems unless you are using a theme or plugin what makes calls
   directly to any mysql_*() function. It’s important that you check every site 
   after you switch the PHP version.
 * The best thing to do is stop using the theme/plugin what is causing issues because
   the developer doesn’t follow the standards. Another option would be to set the
   constant WP_USE_EXT_MYSQL in your wp-config.php file like define(‘WP_USE_EXT_MYSQL’,
   true);. Which will work till the moment PHP will completely drop the functions.
   Last resort is to keep using PHP 5.4 for a while and nag the developers to fix
   the issue.”
 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881010)
 * On my website (different provider than my test-side) a downgrade to php 5.4 doesn’t
   help
 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881014)
 * Now I’ve skipped my plugin directory and the error-message has gone.
 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881022)
 * I have disabled several plugins.
    Now I get: “ Erstellung unterbrochen Die aktuelle
   Version hat ein Problem. Bitte versuche den Vorgang erneut.
 * Details
    Server Status: 200 -OK Fehler-Meldung:”
 * lOG FILE:
 * >  ********************************************************************************
   > 
   > PACKAGE-LOG: 2015-03-10 10:04:48 NOTICE: Do NOT post to public sites or forums********************************************************************************
   > VERSION: 0.5.12 WORDPRESS: 4.1.1 PHP INFO: 5.6.2 | SAPI: cgi-fcgi SERVER: Apache/
   > 2.4.10 PHP TIME LIMIT: (0) no time limit imposed PHP MAX MEMORY: 5000M (256M
   > default) MEMORY STACK: 18.75MB
   > ********************************************************************************
   > 
   > DATABASE: ********************************************************************************
   > BUILD MODE: PHP (query limit – 100) MYSQLDUMP: Is Supported MYSQLTIMEOUT: 5000
   > TABLES: total:30 | filtered:0 | create:30 FILTERED: [] SQL CREATED: 4_database.
   > sql SQL FILE SIZE: 2.76MB SQL FILE TIME: 2015-03-10 10:04:48 SQL RUNTIME: 0.39
   > sec.
   > ********************************************************************************
   > 
   > ARCHIVE (ZIP): ********************************************************************************
   > ARCHIVE DIR: /webseiten_neu/w_press/wordpress ARCHIVE FILE: _archive.zip FILTERS:*
   > ON* DIRS: /webseiten_neu/w_press/wordpress/wp-content/cache; webseiten_neu/
   > w_press/wordpress/wp-content/uploads; EXTS: zip;rar;tar;gz;bz2;7z;avi;mov;mp4;
   > mpeg;mpg;swf;wmv;aac;m3u;mp3;mpa;wav;wma; —————————————- COMPRESSING SIZE: 
   > 97.93MB STATS: Dirs 1,217 | Files 7,833 | Links 0 SQL ADDED: 20150311_stjodok_54fec1b2dda307617150310100434_database.
   > sql Items archived [2217] flushing response. Items archived [3218] flushing
   > response. Items archived [4219] flushing response. Items archived [5220] flushing
   > response. Items archived [6221] flushing response. Items archived [7222] flushing
   > response. ********************************************************************************
   > PACKAGE-LOG: 2015-03-10 10:04:48 NOTICE: Do NOT post to public sites or forums********************************************************************************
   > VERSION: 0.5.12 WORDPRESS: 4.1.1 PHP INFO: 5.6.2 | SAPI: cgi-fcgi SERVER: Apache/
   > 2.4.10 PHP TIME LIMIT: (0) no time limit imposed PHP MAX MEMORY: 5000M (256M
   > default) MEMORY STACK: 18.75MB
   > ********************************************************************************
   > 
   > DATABASE: ********************************************************************************
   > BUILD MODE: PHP (query limit – 100) MYSQLDUMP: Is Supported MYSQLTIMEOUT: 5000
   > TABLES: total:30 | filtered:0 | create:30 FILTERED: [] SQL CREATED: 4_database.
   > sql SQL FILE SIZE: 2.76MB SQL FILE TIME: 2015-03-10 10:04:48 SQL RUNTIME: 0.39
   > sec.
   > ********************************************************************************
   > 
   > ARCHIVE (ZIP): ********************************************************************************
   > ARCHIVE DIR: /webseiten_neu/w_press/wordpress ARCHIVE FILE: _archive.zip FILTERS:*
   > ON* DIRS: /webseiten_neu/w_press/wordpress/wp-content/cache; webseiten_neu/
   > w_press/wordpress/wp-content/uploads; EXTS: zip;rar;tar;gz;bz2;7z;avi;mov;mp4;
   > mpeg;mpg;swf;wmv;aac;m3u;mp3;mpa;wav;wma; —————————————- COMPRESSING SIZE: 
   > 97.93MB STATS: Dirs 1,217 | Files 7,833 | Links 0 SQL ADDED: ved [2217] flushing
   > response. Items archived [3218] flushing response. Items archived [4219] flushing
   > response. Items archived [5220] flushing response. Items archived [6221] flushing
   > response. Items archived [7222] flushing response.
 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881034)
 * I have to deactivate these plugins:
 * BackWPup
    Version 3.1.4 | Von Inpsyde GmbH | Details
 * Broken Link Checker
    Version 1.10.4 | Von Janis Elsts
 * P3 (Plugin Performance Profiler)
    Version 1.5.3.8 | Von GoDaddy.com
 * UpdraftPlus – Backup/Restore
    Version 1.9.60 | Von UpdraftPlus.Com,
 * and go to php 5.4 (5.5 and 5.6 fails)
    Limiting the total size of the files to
   be archived to below 100 MB may be necessary too.
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881155)
 * Hey Hugo,
 * Checkout this question on the FAQs page I believe it may help or provide some
   clues about this issue:
    -> Browse to: [http://lifeinthegrid.com/duplicator-faq](http://lifeinthegrid.com/duplicator-faq)-
   > Find section: “Timeout Issues”
 * Hope that helps!
 *  Thread Starter [Hugo1177](https://wordpress.org/support/users/hugo1177/)
 * (@hugo1177)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881190)
 * my php error reporting is locally set to 4983
    error_reporting 4983 32767 I can
   change the server side value in php.ini. I have checked that it works.
 * What else can limit my local setting?
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881324)
 * Apache can also have constraints as well if your using that. I think the default
   for that is 300 seconds. You may have to edit that in the Apache configuration
   file as well…

Viewing 9 replies - 1 through 9 (of 9 total)

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 * 9 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/server-status-500-internal-server-error/#post-5881324)
 * Status: resolved