Title: server responding slow
Last modified: January 31, 2022

---

# server responding slow

 *  Resolved [meestergijs](https://wordpress.org/support/users/meestergijs/)
 * (@meestergijs)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/)
 * Hello,
 * I notice that my website is very slow. My hosting (Kinsta) had a look and they
   said to contact you guys. It’s the server responding time, it’s very slow.
 * > [View post on imgur.com](https://imgur.com/a/vPQ3hhi)
 * What can I do about this?
 * Gijs
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fserver-responding-slow%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [bashgeek](https://wordpress.org/support/users/bashgeek/)
 * (@bashgeek)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311432)
 * Yes, we are having the same issues, was wondering why our stores are loading 
   for over 10 seconds, I guess thats the timeout for that request.
 * Please fix as fast as possible and reevaluate how to prevent this in the future!
 *  Plugin Author [Pluggabl](https://wordpress.org/support/users/pluggabl/)
 * (@pluggabl)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311500)
 * Hi All,
 * Thanks for letting us know, our team is looking in to it as we speak.
 * Please roll back to 5.5.0 (previous version released on Dec 29th 2021) to get
   your site running.
 * and yes we are thinking about the root cause and will make sure this does not
   happen again!
 * We will keep you guys posted as soon as we fix this.
 *  [bashgeek](https://wordpress.org/support/users/bashgeek/)
 * (@bashgeek)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311507)
 * Is this really running a HTTP request against your servers on every page view?
    -  This reply was modified 4 years, 2 months ago by [bashgeek](https://wordpress.org/support/users/bashgeek/).
 *  Thread Starter [meestergijs](https://wordpress.org/support/users/meestergijs/)
 * (@meestergijs)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311509)
 * That’s a quick response. Have to hand it to you! Great! An idea where to get 
   the previous version?
 *  Plugin Author [Pluggabl](https://wordpress.org/support/users/pluggabl/)
 * (@pluggabl)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311541)
 * [https://wordpress.org/plugins/woocommerce-jetpack/advanced/](https://wordpress.org/plugins/woocommerce-jetpack/advanced/)
 * Scroll down to get to Advanced Options –> Previous versions –> 5.5.0
 *  Thread Starter [meestergijs](https://wordpress.org/support/users/meestergijs/)
 * (@meestergijs)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311566)
 * Thanks! I have Booster plus.. How can I downgrade without using a plugin? Should
   I delete active plugin and then download 5.5.0? And can I activate plus through
   admin or via booster website? Or is there a better way?
    -  This reply was modified 4 years, 2 months ago by [meestergijs](https://wordpress.org/support/users/meestergijs/).
 *  [incandescentmelts](https://wordpress.org/support/users/incandescentmelts/)
 * (@incandescentmelts)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311581)
 * Hi, I can’t even get your site to load. I have Booster Plus and I do not get 
   a roll back option. Thanks for any help
    -  This reply was modified 4 years, 2 months ago by [incandescentmelts](https://wordpress.org/support/users/incandescentmelts/).
 *  Plugin Author [Pluggabl](https://wordpress.org/support/users/pluggabl/)
 * (@pluggabl)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311958)
 * We have released an update to our paid versions with the fix. Please update and
   the issue should be resolved.
 * We have done a root cause analysis and have found the issue.
 * We are taking extra precautions going forward to catch these type of issues ahead
   of time.
 * Thank you for everyone’s patience!
 *  Thread Starter [meestergijs](https://wordpress.org/support/users/meestergijs/)
 * (@meestergijs)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15311996)
 * Patience? This was the quickest fix in WordPress plugin history!! Thank you for
   responding so effectively. Bye
 *  Plugin Author [Pluggabl](https://wordpress.org/support/users/pluggabl/)
 * (@pluggabl)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15312103)
 * Thank you 🙂

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘server responding slow’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-jetpack/assets/icon-256x256.png?rev=3351194)
 * [Booster for WooCommerce – PDF Invoices, Abandoned Cart, Variation Swatches & 100+ Tools](https://wordpress.org/plugins/woocommerce-jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-jetpack/reviews/)

 * 10 replies
 * 4 participants
 * Last reply from: [Pluggabl](https://wordpress.org/support/users/pluggabl/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/server-responding-slow/#post-15312103)
 * Status: resolved