Title: Server Requirements Last modified: March 14, 2023 --- # Server Requirements * Resolved [bruy](https://wordpress.org/support/users/bruy/) * (@bruy) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/) * I’m told to ask you for the server requirements. * Over a month ago your plugin stopped working (after that last update, similar to other people’s issues posted previously here) – depending on the shortcode used the plugin comes up blank or says undefined. I have deleted and reinstalled the plugin 2x. No difference. There is no controversy with other plugins or the theme (tried going through all the 2x) – but when I tried to save a new quote, it came up with a My SQL failure. Then, when I tried to edit an individual quote or add a category – upon opening to edit – all of them are blank. Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/) * (@oooorgle) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16559700) * Hi bruy, * I’ll assume you are on a current version of WordPress. Any errors or warnings in **console** or **WP_DEBUG** mode? * What version of PHP are you using? * What short-codes are not working? * What was the error you received from”My SQL failure?” * Thread Starter [bruy](https://wordpress.org/support/users/bruy/) * (@bruy) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16559706) * Yes / No / 8.1.16 / No shortcodes work; I want to use auto or auto+category / just that – Nothing saved – My SQL failure * What are the server requirements? * Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/) * (@oooorgle) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16559870) * Requires at least: WordPress 4.2.2 * Could also check the database for proper rights and table structure * `quote_id, quote, title_name, first_name, last_name, source, img_url, author_icon, source_icon, category` UNIQUE KEY quote_id * Not able to reproduce the problem. Is your database MySQL? * Thread Starter [bruy](https://wordpress.org/support/users/bruy/) * (@bruy) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16560035) * I had them check the server and database and they’re saying that side everything is fine, so that it’s a plugin issue. //yes, of course it’s MySQL. Everything server side is updated, checked, and in order. * I don’t know what else to try – I did all the troubleshooting. The fields all turn up blank in editing if I open them. I cannot change or save anything. From the shortcode on the pages it all comes up blank or undefined. I wasn’t doing anything extra to it – made no modifications. Just straight up was using the auto shortcode. It worked fine and no longer does. * Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/) * (@oooorgle) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16560068) * “My SQL failure” is not an error message generated by Quotes Llama and MySQL errors typically give something useful to what is actually happening: [https://dev.mysql.com/doc/mysql-errors/8.0/en/server-error-reference.html](https://dev.mysql.com/doc/mysql-errors/8.0/en/server-error-reference.html) * If you notice any warnings or errors that might provide something I can work with that would be great. I cannot troubleshoot your environment to pinpoint where that response (Nothing saved – My SQL failure) is generated. Did they verify the table structure and permission for the account defined in your config file? * WordPress can run on a number of databases: [https://codex.wordpress.org/Using_Alternative_Databases](https://codex.wordpress.org/Using_Alternative_Databases) * Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/) * (@oooorgle) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16560098) * You could always revert back to the version that functioned for you. Do NOT use a version previous to 1.0.0. Security issues in lower versions. If you aren’t sure how to do that, on the plugin homepage, click advanced view and you should see a version drop list on the page. * Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/) * (@oooorgle) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16567450) * Another user today who when using [quotes-llama mode=’page’] would get just blank, but all other short-codes worked fine… we found that the issue was the caching function of the plugin. It’s only used on a few datasets which ‘page’ is one. When he disabled the caching it began displaying. Could you please try that and let me know? * `Disable the "Use the WordPress Cache" in the Quotes Llama options tab.` * I’ve asked about verifying the table structure since a return of “undefined” has so far always been a database table field is not found. Usually the category field. * Thread Starter [bruy](https://wordpress.org/support/users/bruy/) * (@bruy) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16567659) * Tried your suggestions to no avail. * I had to delete the plugin and everything from the database and start over from zero. At least it’s working now. * Thanks. * Plugin Author [oooorgle](https://wordpress.org/support/users/oooorgle/) * (@oooorgle) * [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16567860) * Great to hear it’s working now! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Server Requirements’ is closed to new replies. * ![](https://ps.w.org/quotes-llama/assets/icon-128x128.png?rev=1332185) * [Quotes llama](https://wordpress.org/plugins/quotes-llama/) * [Frequently Asked Questions](https://wordpress.org/plugins/quotes-llama/#faq) * [Support Threads](https://wordpress.org/support/plugin/quotes-llama/) * [Active Topics](https://wordpress.org/support/plugin/quotes-llama/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/quotes-llama/unresolved/) * [Reviews](https://wordpress.org/support/plugin/quotes-llama/reviews/) * 9 replies * 2 participants * Last reply from: [oooorgle](https://wordpress.org/support/users/oooorgle/) * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/server-requirements-13/#post-16567860) * Status: resolved