Title: Server Misconfiguration Last modified: September 30, 2020 --- # Server Misconfiguration * Resolved [mrroses](https://wordpress.org/support/users/mrroses/) * (@mrroses) * [5 years, 8 months ago](https://wordpress.org/support/topic/server-misconfiguration/) * When I try and creat a new Gallery on NextGen Gallery, I keep recieving the following message: * Oops! Sorry, but an error occured. This may be due to a server misconfiguration. Check your PHP error log or ask your hosting provider for assistance. * Has anyone ran into this same error? Please let me know Viewing 2 replies - 1 through 2 (of 2 total) * Thread Starter [mrroses](https://wordpress.org/support/users/mrroses/) * (@mrroses) * [5 years, 8 months ago](https://wordpress.org/support/topic/server-misconfiguration/#post-13475753) * After Speaking with a namecheap support team member they advised that some data base tables are missing: * Please check the logs: * [30-Sep-2020 15:37:12] WARNING: [pool default-one] child 6854 said into stderr:“ NOTICE: PHP message: WordPress database error Duplicate entry ‘0’ for key ‘PRIMARY’ for query INSERT INTO `wp_ngg_gallery` (`title`, `author`, `extras_post_id`, ` gid`, `name`, `slug`, `path`, `pageid`, `previewpic`) VALUES (‘test’, ‘1’, ‘994’,‘ 0’, ‘test’, ‘test’, ‘/wp-content/gallery/test/’, ‘0’, ‘0’) made by require(‘wp- blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook- >apply_filters, M_Ajax->serve_ajax_request, C_Ajax_Controller->index_action, ExtensibleObject->call_method, ExtensibleObject->__call, ExtensibleObject->_exec_cached_method, ReflectionMethod->invokeArgs, A_NextGen_AddGallery_Ajax->import_media_library_action, C_DataMapper_Model->save, ExtensibleObject->__call, ExtensibleObject->_exec_cached_method, ReflectionMethod->invokeArgs, Mixin_DataMapper_Driver_Base->save, ExtensibleObject- >__call, ExtensibleObject” [30-Sep-2020 15:37:12] WARNING: [pool default-one] child 6854 said into stderr: “->_exec_cached_method, ReflectionMethod->invokeArgs, Mixin_Gallery_Mapper->_sav…” – – 30/Sep/2020:15:36:59 +0000 “POST /index.php” 200 2020/09/30 15:37:12 [error] 18#18: *5821 FastCGI sent in stderr: “PHP message: WordPress database error Duplicate entry ‘0’ for key ‘PRIMARY’ for query INSERT INTO `wp_ngg_gallery` (`title`, `author`, `extras_post_id`, `gid`, `name`, `slug`,` path`, `pageid`, `previewpic`) VALUES (‘test’, ‘1’, ‘994’, ‘0’, ‘test’, ‘test’,‘/ wp-content/gallery/test/’, ‘0’, ‘0’) made by require(‘wp-blog-header.php’), require_once(‘ wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, M_Ajax->serve_ajax_request, C_Ajax_Controller->index_action, ExtensibleObject->call_method, ExtensibleObject- >__call, ExtensibleObject->_exec_cached_method, ReflectionMethod->invokeArgs, A_NextGen_AddGallery_Ajax->import_media_library_action, C_DataMapper_Model->save, ExtensibleObject->__call, ExtensibleObject->_exec_cached_method, ReflectionMethod- >invokeArgs, Mixin_DataMapper_Driver_Base->save, ExtensibleObject->__call, ExtensibleObject- >_exec_cached_method, ReflectionMethod->invokeArgs, Mixin_Gallery_Mapper->_sav” while reading response header from upstream, client: 193.111.60.7, server: , request: “POST /index.php?photocrati_ajax=1 HTTP/1.1”, upstream: “fastcgi://unix:/ var/run/php-fpm-default-one.sock:”, host: “houseofroses.org”, referrer: “[https://houseofroses.org/wp-admin/admin.php?page=ngg_addgallery”](https://houseofroses.org/wp-admin/admin.php?page=ngg_addgallery”);; * Does anyone have an idea on how to correct this issue? * [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * (@gabyimagely) * [5 years, 8 months ago](https://wordpress.org/support/topic/server-misconfiguration/#post-13480198) * Hello [@mrroses](https://wordpress.org/support/users/mrroses/), * Let’s check something on your site. Please, go to the Tools menu > Site Health. Then, go to the Information tab and click on the button “Copy site info to clipboard”. Save that on a text file. * [⌊10.01.2020-10.23.21⌉⌊10.01.2020-10.23.21⌉[ * You might see something like this. * `SQL Mode : NO_AUTO_VALUE_ON_ZERO,NO_ZERO_IN_DATE,ERROR_FOR_DIVISION_BY_ZERO, NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION` * Having your database setup to “NO_AUTO_VALUE_ON_ZERO” might be generating the issue here. If that’s your case, contact your system administrator and let them know that you need to remove that setting. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Server Misconfiguration’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) * 2 replies * 2 participants * Last reply from: [gabyimagely](https://wordpress.org/support/users/gabyimagely/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/server-misconfiguration/#post-13480198) * Status: resolved