Support » Plugin: Download Monitor » Server errors on google webmaster tools

  • After updating to the new generation of this plugin, I noticed that I am now getting server errors (error 500) for many of my downloads.
    I am using a “a href” tag with the download/###### link directly on an image instead of a shortcode.
    On the site, a non-logged in user sees a note that they can’t download it. It appears that this is showing up as a server error for google’s bot.
    Two questions.
    1) Is there a way to prevent this error while still linking to an image?
    2) Will this affect SERP for my page/site? There are several errors related to this.


Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Jolley


    1) Are the links output from shortcodes any different?
    2) Are the file paths correct, and are the files accessible?

    Please note, files uploaded from DLM are protected with a HTACCESS file. This means you cannot link to them directly and must go through the download script.

    Thanks for the response (to this and to the cache issue).

    I created a link with the shortcode to see what generated for the HTML, and then used that format to create a link for my image, so the links are the same. It works for when the user is logged in, but when not logged in, it gives a ‘no access’ page.

    I had done this with the old version and it redirected to a ‘not logged in page’ I created, preventing the server errors. I haven’t figured out how to do that with the new generation of this great plugin, hence the errors.

    I think the big difference is the nofollow that you generate with the shortcode. I didn’t do that when I entered all my links. That should solve my problem.

    Thanks again,

Viewing 2 replies - 1 through 2 (of 2 total)
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