Download Monitor
Server errors on google webmaster tools (3 posts)

  1. jt70
    Posted 2 years ago #

    After updating to the new generation of this plugin, I noticed that I am now getting server errors (error 500) for many of my downloads.
    I am using a "a href" tag with the download/###### link directly on an image instead of a shortcode.
    On the site, a non-logged in user sees a note that they can't download it. It appears that this is showing up as a server error for google's bot.
    Two questions.
    1) Is there a way to prevent this error while still linking to an image?
    2) Will this affect SERP for my page/site? There are several errors related to this.



  2. Mike Jolley
    Plugin Contributor

    Posted 2 years ago #

    1) Are the links output from shortcodes any different?
    2) Are the file paths correct, and are the files accessible?

    Please note, files uploaded from DLM are protected with a HTACCESS file. This means you cannot link to them directly and must go through the download script.

  3. jt70
    Posted 2 years ago #

    Thanks for the response (to this and to the cache issue).

    I created a link with the shortcode to see what generated for the HTML, and then used that format to create a link for my image, so the links are the same. It works for when the user is logged in, but when not logged in, it gives a 'no access' page.

    I had done this with the old version and it redirected to a 'not logged in page' I created, preventing the server errors. I haven't figured out how to do that with the new generation of this great plugin, hence the errors.

    I think the big difference is the nofollow that you generate with the shortcode. I didn't do that when I entered all my links. That should solve my problem.

    Thanks again,

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