Server Error when trying to access dashboards (9 posts)

  1. Rick
    Posted 2 years ago #

    Hi all,

    I know that many threads have been opened about this issue...there is even a fresh one few lines below. But I didn't want to add my problem to somebody else's and create confusion.

    Before I start:

    • I've carefully read the pages suggested in "welcome to the multisite forum" post.
    • I've carefully followed the instructions found there and in some other blogs.
    • I use wordpress 3.5
    • I have a subfolders network: (www.mysite.it/it; http://www.mysite.it/en)

    I created two sites in subfolders, one for each language that will be on my website: /it/ and /en/. You can visit the two websites even if there is no theme, just text.

    When I try to access to the dashboards I get the 500 internal server error. I used to get a "too many redirects", but this got fixed following the suggestion in this thread: http://wordpress.org/support/topic/multisite-this-webpage-has-a-redirect-loop

    These are the lines I've added to my wp-config.php:

    define('WP_ALLOW_MULTISITE', true);
    define('MULTISITE', true);
    define('SUBDOMAIN_INSTALL', false);
    define('DOMAIN_CURRENT_SITE', 'www.eguardoilmondodaunoblo.it');
    define('PATH_CURRENT_SITE', '/');
    define('SITE_ID_CURRENT_SITE', 1);
    define('BLOG_ID_CURRENT_SITE', 1);
    define('WP_DEFAULT_THEME', 'theSource');

    The website url is http://www.eguardoilmondodaunoblo.it

    Any idea of what the problem might be? Can it be related to my hosting provider?

    thanks a lot!

  2. http://www.eguardoilmondodaunoblo.it/en/ is unstyled.

    What's in your .htaccess?

  3. Rick
    Posted 2 years ago #

    Hi Ipstenu thanks for your answer.
    Yes, both /en/ and /it/ are unstyled.

    this is the .htaccess:

    # BEGIN WordPress
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    # add a trailing slash to /wp-admin
    RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) home/mhd-01/www.eguardoilmondodaunoblo.it/htdocs/$2 [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ home/mhd-01/www.eguardoilmondodaunoblo.it/htdocs/$2 [L]
    RewriteRule . index.php [L]
    # END WordPress
  4. Okay, the likely issue is that your server's httpd.conf file doesn't have 'all' set in AllowOverride.

    If you can't edit that, ask your host.

  5. Rick
    Posted 2 years ago #

    Thank you very much!
    I'll get in touch with my host and will come back to either close the topic or post more questions :)

    have a nice day!

  6. Rick
    Posted 2 years ago #

    Hi, I'm back.
    My hosting provider informed me that the AllowOverride is set to "all", but still I get that looping error when i try to access to the dashboard:

    Is there something wrong in my .htaccess or wp-config?

    thanks a lot for your patience.

  7. andymacleod
    Posted 2 years ago #

    I don't know if this will help - but I had the same issue (including similar contact with my host) and I got it working by changing my .htaccess file:


  8. Your issue was different, Andy, you didn't replace the .htaccess initially, you appended to it :)

    figurehead, can you ask your host exactly what AllowOverride is set to? It may need to be 'Options All'

    Also http://eguardoilmondodaunoblo.it/en/wp-admin doesn't work at all which is odd. Your server should support both that and the www version.

  9. Rick
    Posted 2 years ago #

    Yeah I know this www issue is the host's fault. This is all a test and I'm gonna change provider as soon as i go officially live with the website.

    However, if you say that this problem of mine might be due to the host i might as well change it right now. My other option is tu purchase a plugin but i'd rather go for the multisite as it does exactly what i need.

    I'll try again contacting them even though i'm not too hopeful...

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