Support » Plugin: Football Pool » Server Error when calculating scores

  • Hi,
    When calculating scores the plugin gets up to “adding bonus point question” and then stops with this message:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Web Server

    Currently I am not using the bonous questios, and I have 1800 users BTW.


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  • Plugin Author AntoineH


    The large set of users is causing this. The calculation takes a lot of time and although the plugin breaks the calculation into multiple steps there are still some parts that seem to be taken too long (causing the server to abort the request). You can look in your webserver logs, but I guess there will be some sort of timeout error there.

    Better support for large(r) user bases and multiple rankings (more rankings take even more time to complete the calculation) are on my list for the next version.

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