Title: Server Error No 11
Last modified: March 2, 2019

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# Server Error No 11

 *  Resolved [jimmiesner](https://wordpress.org/support/users/jimmiesner/)
 * (@jimmiesner)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/server-error-no-11-2/)
 * Hi,
 * I’m getting the below error when trying to remove spam comments. I tried to search
   the forums but didn’t see a solution, could someone please reach out and help
   me.
 * SERVER_ERROR NO: 11 MSG: Service disabled, please go to Dashboard [https://cleantalk.org/my?product_id=1](https://cleantalk.org/my?product_id=1).
   Do you want to proceed?
 * Thank you.
    Jim
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fserver-error-no-11-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/server-error-no-11-2/#post-11030852)
 * Hello.
 * Thank you for your question.
 * I see your license has been expired today. The service was not available until
   you have paid it.
 * We have got your payment several hours ago, you can see your licenses here [https://
   cleantalk.org/my/payments].
 * At the moment your Anti-Spam license for the site [http://fruittreestudios.com]
   is active and valid till Dec 28, 2019.
 * Ask us anytime if you have any questions.
 * Be well.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 1 month ago](https://wordpress.org/support/topic/server-error-no-11-2/#post-11266864)
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Server Error No 11’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/server-error-no-11-2/#post-11266864)
 * Status: resolved