Title: Server Error Last modified: September 1, 2016 --- # Server Error * Resolved [topperweb](https://wordpress.org/support/users/topperweb/) * (@topperweb) * [9 years, 10 months ago](https://wordpress.org/support/topic/server-error-73/) * One website listkarlo.com was working fine and getting server error after latest BD update today. I tried test all plugin/theme conflict one-by-one. Only BD plugin getting error when re-activate. Also try to twenty-eleven theme. Its same problem. * Please suggest. * [https://wordpress.org/plugins/business-directory-plugin/](https://wordpress.org/plugins/business-directory-plugin/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [9 years, 10 months ago](https://wordpress.org/support/topic/server-error-73/#post-7565320) * Hi topperweb, * Sorry that you ran into issues here! * Can you tell me what error you see? Is it a 500 error on your server? * Are you on shared hosting? * What version of WP are you using? * Is this an upgrade OR a new install? * Please let me know. * Thread Starter [topperweb](https://wordpress.org/support/users/topperweb/) * (@topperweb) * [9 years, 10 months ago](https://wordpress.org/support/topic/server-error-73/#post-7565544) * Thanks for reply. Site is working fine with latest WP Version 4.5.3 and BD 3.7.5 and hosted on 1and1 shared wp hosting. * When update latest BD, file is not accessable and giving this message. * Internal Server Error * The server encountered an internal error or misconfiguration and was unable to complete your request. * Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. * More information about this error may be available in the server error log. * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [9 years, 10 months ago](https://wordpress.org/support/topic/server-error-73/#post-7565547) * Hmmm. Sounds like you should do a conflict test now. Since you’re on shared hosting, it’s possible that’s the root cause (and here’s an article on why that is: [http://businessdirectoryplugin.com/support-forum/faq/what-kind-of-hosting-should-i-use-for-wordpress-and-why-is-shared-hosting-a-problem/](http://businessdirectoryplugin.com/support-forum/faq/what-kind-of-hosting-should-i-use-for-wordpress-and-why-is-shared-hosting-a-problem/)) * But try the conflict test to verify, particularly if you don’t have many listings.( But if you have LOTS, then this is a data issue on the queries with shared hosting) * Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: [http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/](http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/) * Try that and report back on what you find. * [rickdurfee](https://wordpress.org/support/users/rickdurfee/) * (@rickdurfee) * [9 years, 2 months ago](https://wordpress.org/support/topic/server-error-73/#post-8872064) * Getting similar message: * Warning: require_once(/home/content/50/9955550/html/DurfeeLawGroup/wp-content/ plugins/business-directory-plugin/core/class-wpbdp.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/50/9955550/ html/DurfeeLawGroup/wp-content/plugins/business-directory-plugin/business-directory- plugin.php on line 44 * Fatal error: require_once() [function.require]: Failed opening required ‘/home/ content/50/9955550/html/DurfeeLawGroup/wp-content/plugins/business-directory- plugin/core/class-wpbdp.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in / home/content/50/9955550/html/DurfeeLawGroup/wp-content/plugins/business-directory- plugin/business-directory-plugin.php on line 44 * How do I fix this?? It has shut down my entire site. * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [9 years, 2 months ago](https://wordpress.org/support/topic/server-error-73/#post-8877273) * Hi Rick, * Sorry that you ran into issues here! * This forum thread is nearly 8 months old so your issue is probably a different one. * In the future, please open a new forum thread when you need help. You can link to one if you think it’s related, though. That’s always helpful. * Sounds like you might have some kind of conflict on your hands. * Have you tried a conflict test yet? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: [http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/](http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/) * Please let me know. * [rickdurfee](https://wordpress.org/support/users/rickdurfee/) * (@rickdurfee) * [9 years, 2 months ago](https://wordpress.org/support/topic/server-error-73/#post-8894710) * I can’t even load the admin on my wordpress site. it is entirely locked out. * Plugin Author [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * (@businessdirectoryplugin) * [9 years, 2 months ago](https://wordpress.org/support/topic/server-error-73/#post-8895317) * Hi [@rickdurfee](https://wordpress.org/support/users/rickdurfee/), * For an issue like that, you might contact your web host and ask them to help get back into your site. They should be able to assist with that. * Once you’re back in, please try the conflict test and report back. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Server Error’ is closed to new replies. * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888) * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/) * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq) * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/) * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/) * 7 replies * 3 participants * Last reply from: [Business Directory Plugin](https://wordpress.org/support/users/businessdirectoryplugin/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/server-error-73/#post-8895317) * Status: resolved