Title: Server error  500 when activating the plugin
Last modified: August 31, 2016

---

# Server error 500 when activating the plugin

 *  Resolved [mdw](https://wordpress.org/support/users/yamaryam/)
 * (@yamaryam)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/)
 * Hi I get an Server error 500 everytime I try to activate the plugin. I have to
   delete the folder and my site is back right away. I got to activate it the first
   time but when I clicked on “Start up” to install the page the site got 500. Since
   then I got to deleted those pages, delete the usersultra databases, repaired 
   and optimized the other databases but nothing works, I always have the same error
   message. Using php 5.6
    Thank you
 * [https://wordpress.org/plugins/users-ultra/](https://wordpress.org/plugins/users-ultra/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [mdw](https://wordpress.org/support/users/yamaryam/)
 * (@yamaryam)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903220)
 * I got it fixed 😀
 *  Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903289)
 * I’m glad to hear that everything has been fixed 🙂
 *  [giorginho10495](https://wordpress.org/support/users/giorginho10495/)
 * (@giorginho10495)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903424)
 * Escuse me Marie, i have the same problem! Can you tell me how to solve this error
   please?
 *  Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903425)
 * [@giorginho10495](https://wordpress.org/support/users/giorginho10495/),
 * We have replied to your post.
 * Please kindly contact us on our website.
 * Cheers
 *  Thread Starter [mdw](https://wordpress.org/support/users/yamaryam/)
 * (@yamaryam)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903426)
 * Hi! if I remember well I switched back to a WordPress default theme, deleted 
   the users ultra pages, cleared the trash, optimized databases and cleared transients,
   then processed to the users ultra page creation and switched back to my usual
   theme.
 *  Plugin Contributor [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * (@usersultra)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903430)
 * Thank you for sharing your experience Marie

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Server error 500 when activating the plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/users-ultra_a880cc.svg)
 * [Users Ultra Membership, Users Community and Member Profiles With PayPal Integration Plugin](https://wordpress.org/plugins/users-ultra/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-ultra/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-ultra/)
 * [Active Topics](https://wordpress.org/support/plugin/users-ultra/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-ultra/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-ultra/reviews/)

## Tags

 * [server-error](https://wordpress.org/support/topic-tag/server-error/)

 * 6 replies
 * 3 participants
 * Last reply from: [Plugins Area](https://wordpress.org/support/users/usersultra/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/server-error-500-when-activating-the-plugin/#post-6903430)
 * Status: resolved