Support » Plugin: Contact Form 7 » Server Error 500

  • EllieUpupa


    Using CF7 V.3.9.1

    I get a server error 500 when sending.
    The site was working, but during some upgrades in the past month or so it broke.
    I tried:
    + I have a custom theme & plugins, and I tried disabling and removing as much as I could.
    + I added “define(‘WP_MEMORY_LIMIT’, ‘128M’);” to wp-config.php
    + my php.ini has “memory_limit = 128M”
    + I added “define (‘WPCF7_LOAD_JS’, false);” to wp-config.php – just to get a white page with error 500
    + I made sure my form has a valid ‘From’ address using a domain email

    I do not know where to look for more error info on the server side, it all seems ok.

    Is there a way to get a log from cf7?

    Thanks in advance,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi


    Have you checked PHP error log?



    Yes, I have seen on access_log:
    [12/Aug/2014:14:30:24 +0000] “POST / HTTP/1.1” 500 –
    but nothing on error_log 🙁

    btw, I am using WP3.9.2 on ubuntu ec2 instance



    In addition, I have removed the “contact-form-7/” folder and reinstalled cf7, retained all my settings but with same error!



    I am getting the same error… everything worked fine and then after a couple updates it no longer allows me to submit. I get a server 500 error as well. I have disabled all plugins except for contact 7 with the same resulting error.

    [Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (, line 0) scroll down to contact form



    I found the problem and the solution. I had upgraded Easy WP SMTP plugin and it lost all its settings (a noted problem with this last update), which is why Contact 7 could no longer send. Went in and added back the settings in Easy SMTP and all is good.



    I am also getting same error on all my websites running on WP 3.9.2 hosted with Godaddy. If I update any 3.9.1 site to 3.9.2, it also starts displaying 500 Internal Server Error after some time.

    Still having this problem!

    Upgraded to WP 4.0, CF7 3.9.3

    Got WP-Mail-SMTP configured with gmail account, test email works great.

    When submitting I get Server error 500:
    HTTP/1.0 500 Internal Server Error
    Date: Sun, 07 Sep 2014 13:03:22 GMT
    Server: Apache
    X-Powered-By: PHP/5.4.17
    Content-Length: 0
    Connection: close
    Content-Type: text/html
    Pragma: no-cache
    Cache-Control: no-store, no-cache, must-revalidate, max-age=0
    Expires: Tue, 01 Jan 1971 02:00:00 GMT

    Is there anything else I can try/test?

    Thanks in advance,


Viewing 7 replies - 1 through 7 (of 7 total)
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