Server Error 500

EllieUpupa
(@ellieupupa)

9 years, 8 months ago

Using CF7 V.3.9.1

I get a server error 500 when sending.
The site was working, but during some upgrades in the past month or so it broke.
I tried:
+ I have a custom theme & plugins, and I tried disabling and removing as much as I could.
+ I added “define(‘WP_MEMORY_LIMIT’, ‘128M’);” to wp-config.php
+ my php.ini has “memory_limit = 128M”
+ I added “define (‘WPCF7_LOAD_JS’, false);” to wp-config.php – just to get a white page with error 500
+ I made sure my form has a valid ‘From’ address using a domain email

I do not know where to look for more error info on the server side, it all seems ok.

Is there a way to get a log from cf7?

Thanks in advance,
Ellie.

https://wordpress.org/plugins/contact-form-7/

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Author Takayuki Miyoshi
(@takayukister)

9 years, 8 months ago

Have you checked PHP error log?

Thread Starter EllieUpupa
(@ellieupupa)

9 years, 8 months ago

Yes, I have seen on access_log:
[12/Aug/2014:14:30:24 +0000] “POST / HTTP/1.1” 500 –
but nothing on error_log 🙁

btw, I am using WP3.9.2 on ubuntu ec2 instance

Thread Starter EllieUpupa
(@ellieupupa)

9 years, 8 months ago

In addition, I have removed the “contact-form-7/” folder and reinstalled cf7, retained all my settings but with same error!

undergroundnetwork
(@undergroundnetwork)

9 years, 8 months ago

I am getting the same error… everything worked fine and then after a couple updates it no longer allows me to submit. I get a server 500 error as well. I have disabled all plugins except for contact 7 with the same resulting error.

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (underground.net, line 0)

http://underground.net scroll down to contact form

undergroundnetwork
(@undergroundnetwork)

9 years, 8 months ago

I found the problem and the solution. I had upgraded Easy WP SMTP plugin and it lost all its settings (a noted problem with this last update), which is why Contact 7 could no longer send. Went in and added back the settings in Easy SMTP and all is good.

nimiwal
(@nimiwal)

9 years, 8 months ago

I am also getting same error on all my websites running on WP 3.9.2 hosted with Godaddy. If I update any 3.9.1 site to 3.9.2, it also starts displaying 500 Internal Server Error after some time.

Thread Starter EllieUpupa
(@ellieupupa)

9 years, 7 months ago

Still having this problem!

Upgraded to WP 4.0, CF7 3.9.3

Got WP-Mail-SMTP configured with gmail account, test email works great.

When submitting I get Server error 500:
HTTP/1.0 500 Internal Server Error
Date: Sun, 07 Sep 2014 13:03:22 GMT
Server: Apache
X-Powered-By: PHP/5.4.17
Content-Length: 0
Connection: close
Content-Type: text/html
Pragma: no-cache
Cache-Control: no-store, no-cache, must-revalidate, max-age=0
Expires: Tue, 01 Jan 1971 02:00:00 GMT

Is there anything else I can try/test?

Thanks in advance,

Ellie.