• Resolved reisewut

    (@reisewut)


    Hi guys. I just bought the Full plan today but got many Server Errors 500 from YOUR Server the whole day. Any idea if there’s a problem at the moment? I dind’t change anything here at my site nor install any new Plug-ins. I just bought the unlimited plan this morning … which is useless, because actually i can’t use your Plug-in at the moment 🙁

    My Theme: The 7
    WP Memory Limit: 256 MB
    PHP Time Limit: unlimited

Viewing 6 replies - 1 through 6 (of 6 total)
  • I’ve been having the same problem, all day.
    Support has not replied to my emails at all.
    Maybe they are busy fixing some big problem to their servers?

    Same issue for me.

    Same here. Hoping it gets resolved soon.

    Plugin Author WP Media

    (@wp_media)

    Hi everyone,

    We are very sorry about this. We had some server issues during the software upgrading, so that caused optimization problems.

    It should be working as expected now so feel free to try to optimize your images and let us know if you are experiencing any issues.

    ​Best Regards
    Marko

    Thread Starter reisewut

    (@reisewut)

    @wp_media … after some hours of working fine it’s the same Error now almost for every (!) photo i want to convert! And that’s really frustrating. Please fix it!

    Plugin Author WP Media

    (@wp_media)

    Hey @reisewut

    We are very sorry about the problem!

    We have definitely fixed the issue so can you try again, please?

    Just in case it does not work, can you try to uninstall Imagify, hard refresh page and clear cache? Then re-install and reactivate, and it should be working fine.

    ​Please let me know if it works.

    ​Best Regards
    Marko

Viewing 6 replies - 1 through 6 (of 6 total)
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