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Server error 500 (6 posts)

  1. shadow
    Member
    Posted 9 years ago #

    I have been using my site all morning and everything was working very nicely when BANG - this happens

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster @ shadows.os42.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I wasn't changing anything or doing anything in particular just the occasional post/edit that kind of thing.

    I also read something in the forums here recently about this being to do with .htaccess but I cannot see my .htaccess file in my ftp program anymore.

    Any ideas as to what/how/why this is happening and how to fix it?

  2. lbessant

    Posted 9 years ago #

    Do you have access to the server's logs? You'll need to look at the Error log. Or ask your host - it could actually be a server problem.

  3. shadow
    Member
    Posted 9 years ago #

    I cannot access anything from the front end. Can get to ftp.
    Other sites on my domain are working. It seems to be limited to this subdomain alone.

    To have the site up and running for full 24 hour period at the moment is proving to be very difficult.

    I have a feeling this is not the webhost though - any idea how I can get to my .htaccess through ftp [using WS_FTP Pro]

  4. lbessant

    Posted 9 years ago #

    I don't use that particular app, but there should be a setting to "show hidden files on remote host", or a setting to add a switch to the list command it uses - add -al which will show hidden files.

    Does sound like it could be a borked .htaccess file

  5. lbessant

    Posted 9 years ago #

    Aha! This post might help.

  6. shadow
    Member
    Posted 9 years ago #

    Ahhh, I worked it out at the same time as you were finding all this for me.
    Thanks lbessant :)

    It seems my .htaccess file went nuts and needed a lay down for a while.

    It seems to be all sorted now, although I would like to know why it did that.

    Thanks again :)

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