Support » Plugin: WPtouch » Server Error

  • I am luck that i’ve created a BackUp of my website a minute before i had installed this plugin. Upon i’ve followed the instructions to add useragents the website wend down (Internal server error). I had troubles to uninstall this plugin to because the HTaccesss keeps changing causing to effect the Internal Server error.

    After making the htaccess unwritable, manually deleted this plugin i am back on track again.

    I am going to make my own mobile solution, because this plugin almost killed my goodrunning website.

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi


    Forum Moderator

    Why didn’t you try to contact the plugin’s author about this by posting a topic in the plugin’s dedicated sub-forum? A “review” without even attempting to contact support is pretty pointless.

    Plugin Contributor Dale Mugford


    Agreed— we’d love to help— that’s not an issue we’ve really seen before, WPtouch doesn’t modify .htaccess, and should NEVER bring a site down!

    Please post in the support area and we can help!

    A consumer review refers to a review written by the owner of a product or the user of a service who has sufficient experience to comment on reliability and whether or not the product or service delivers on its promises, otherwise known as product reviews.

    Than i come to a conclusion that your comment is pointless, compared with my post what is a review.

    However, it’s a bit extreme that a single plugin cause so much damage to a good working website.

    dalemugford thank you for your reply,

    I would love to do that, but i am unable to create a new topic in the support.

    Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    That should not be the case. Try clicking on this link.

    It will take you directly to the form to submit a support topic in that plugin’s sub-forum.

Viewing 5 replies - 1 through 5 (of 5 total)
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