Support » Plugin: Elementor Page Builder » “Server Error (404)” when saving after adding links to files for download

  • Resolved goofyfoots



    I am having a problem when it comes to adding links to files for download, in this case PDFs – I cannot add links via text or buttons – interestingly though occassionally I can via a single button on a page but if I make other changes to the page after this or even just change the button style from the default setting it faults & won’t allow me to update the page??

    I am using a generatepress template “aspire”.

    Everything else works perfectly but this one function which the site requires for a few forms for it’s members to download.

    Cheers, GF


    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MariaDB Server v5.6.43-84.3
    PHP Version: 7.3.7
    PHP Max Input Vars: 1000
    PHP Max Post Size: 64M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.0.4
    Site URL:
    Home URL:
    WP Multisite: No
    Max Upload Size: 64 MB
    Memory limit: 256M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: en-US
    Timezone: 0
    Debug Mode: Active

    == Theme ==
    Name: GeneratePress
    Version: 2.2.2
    Author: Tom Usborne
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

    == Active Plugins ==
    Coming Soon Page & Maintenance Mode by SeedProd
    Version: 5.0.23
    Author: SeedProd

    Duplicate Page
    Version: 3.2
    Author: mndpsingh287

    Version: 1.3.14
    Author: Snap Creek

    Version: 2.4.7

    GP Premium
    Version: 1.7.7
    Author: Tom Usborne

    Lightweight Social Icons
    Version: 1.0.1
    Author: Thomas Usborne

    PDF Embedder
    Version: 4.2
    Author: Dan Lester

    Social Icons
    Version: 1.7.1
    Author: ThemeGrill

    W3 Total Cache
    Version: 0.9.6
    Author: Frederick Townes

    Widget Shortcode
    Version: 0.3.4
    Author: Hassan Derakhshandeh

    WPForms Lite
    Author: WPForms

    WP Show Posts
    Version: 1.1.3
    Author: Tom Usborne

    WP Subscribe
    Version: 1.2.12
    Author: MyThemeShop

    == Log ==
    JS: showing 5 of 5JS: 2019-02-26 09:02:07 [error X 1][] Unable to get property \’style\’ of undefined or null reference
    JS: 2019-02-26 09:02:07 [error X 1][] Unable to get property \’on\’ of undefined or null reference
    JS: 2019-02-26 09:37:42 [error X 9][] Invalid argument.
    JS: 2019-03-11 09:20:48 [error X 3][] setting getter-only property \”type\”
    JS: 2019-07-08 06:20:14 [error X 2][] self.attributes[].each is not a function

Viewing 5 replies - 1 through 5 (of 5 total)
  • cavalierlife


    How are you adding these links? You should be able to just enter the URL of the pdf into the link field of a button. What happens when you do this? Can we see an example on a live URL?



    Thanks for the reply!

    It just came to me what was going on, I was entering the full file address, but elementor or wordpress requires the shortform without the domain name..

    I now need to limit the file from opening in the tab either as a download only or open in new tab – can I do this with elementor?

    Thanks again! 🙂



    this is a test build of one of the pages in question –



    Click the gear next to the link field of the button, and place a check in the “Open in a new window” option. That will open it in a new tab. (Probably should actually say new tab rather than new window, but in my experience, even if it says new window, it actually opens in a new tab).



    Ah! – I can’t believe I didn’t see that? Thanks heaps for your help! 🙂

    • This reply was modified 1 month ago by  goofyfoots.
Viewing 5 replies - 1 through 5 (of 5 total)
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